Field Service Management for Laboratory Equipment Service

How Shifton Field Service Empowers Laboratory Equipment Service Teams

A focused field-service toolkit for installs, PMs, validations, repairs, and compliance documentation. Give coordinators, dispatchers, and field engineers the same live picture to cut delays, avoid parts mix-ups, and keep documentation airtight.

• Team Location Tracking 
  Track employee movement in real time.
  See who is where, how long they spent at a site / you can track where an employee was during the workday.
  No chaos, no calls — everything is on the map.

• Mobile Access 
  All the work is in your pocket.
  Employees start the workday with one tap, mark tasks, and receive notifications right on the phone.
  No Excel files or paperwork — everything in one app.

• Digital Job Forms 
  Create, fill out, and sign forms right in the system.
  Photos, signatures, comments — everything is stored online with no paper trail.
  Ideal for field teams and on-site services.

• Client Management 
  Store all client data in one place — contacts, addresses, order history.
  Managers see everything they need to respond quickly and maintain a high level of service.
  No more lost phone numbers or duplicate Excel sheets.

Streamline Laboratory Equipment Operations with Shifton Field Service

For providers working across hospitals, research centers, and campuses, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.

• Integrations 
  Connect Shifton Field Service with your favorite tools: CRM, ERP, accounting.
  Data syncs automatically — no manual updates.

• Work Order History 
  A complete history for each order: who performed it, when, and what was done.
  Convenient for analysis, audits, and evidence-based reporting.
  No data is lost; everything is at hand.

• Service Area 
  Do you have several branches? No problem. You can divide the map into service zones by specifying a certain territory on the map.
  Plan work and track teams in different places / points / territories — all from one panel.
  Unified control, transparent structure, local autonomy.

• Reporting
  Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status.

Shifton Field Service gives laboratory equipment teams one operational picture — from install to verified closeout. You get real-time control and clean proof of work on every instrument and site.