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Laboratory Equipment Service and Maintenance Software

Real-time dispatch, full visibility, documented service.

Laboratory Equipment Service and Maintenance Software
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Real-Time Control for Laboratory Operations

Real-Time Control for Laboratory Operations

Laboratory equipment service involves deliveries, IQ/OQ/PQ validation, calibrations, PM routes, emergency breakdowns, firmware updates, parts logistics, and decontamination — across research, clinical, pharma, and university facilities with strict compliance and access rules.

Instrument-level tracking — manage HPLC, GC, centrifuges, incubators, freezers, and autoclaves by serial
Validation workflows — structured IQ/OQ/PQ documentation for compliance and audit readiness
Parts logistics — track components and consumables issued per service visit
How Shifton Field Service Empowers Laboratory Equipment Service Teams

How Shifton Field Service Empowers Laboratory Equipment Service Teams

A focused field-service toolkit for installs, PMs, validations, repairs, and compliance documentation. Give coordinators, dispatchers, and field engineers the same live picture to cut delays, avoid parts mix-ups, and keep documentation airtight.

Team Location Tracking — real-time crew positions showing who is where and time on-site
Mobile Access — one-tap shift start, task updates, and notifications on the phone
Digital Job Forms — fill out and sign forms with photos, signatures, and comments
Boost Efficiency with Laboratory Equipment Field Service

Boost Efficiency with Laboratory Equipment Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion
Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram
Inventory Management — track tools, materials, and spare parts from warehouse to site
Streamline Laboratory Equipment Operations with Shifton Field Service

Streamline Laboratory Equipment Operations with Shifton Field Service

For providers working across hospitals, research centers, and campuses, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync
Work Order History — complete record of every job for analysis and audits
Reporting — task completion rates, time per status, and team performance metrics
Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members
Task management & scheduling
Digital Forms
Mobile app for iOS & Android
Reports

Frequently Asked Questions

How do I schedule lab equipment service technicians across client facilities?

Set up each laboratory or hospital as a named location, assign qualified technicians per site, and publish the maintenance schedule so PMs are never missed.

Can I track billable service hours per lab client for contract invoicing?

Yes. Assign job codes per client and export detailed hour reports from Shifton. Your billing team gets accurate on-site labor records for every service contract period.

How do I manage urgent equipment-down calls that disrupt planned PM schedules?

Create an emergency shift and notify the nearest qualified technician instantly via the app. Their updated schedule reflects the change before they finish reading the alert.

Can I enforce site-specific access rules for cleanroom or BSL lab entries?

Use GPS-restricted clock-in zones so technicians can only log time when inside approved facility areas, supporting your cleanroom and biosafety access control protocols.

How do I track which technicians hold calibration or OEM service certifications?

Store certification details and expiry reminders on each technician's profile so you always assign work to a currently certified tech and stay compliant with OEM contracts.

How do I manage overtime for technicians on extended equipment qualification projects?

Real-time overtime alerts notify you before a technician crosses weekly thresholds, letting you rotate in additional staff and keep qualification project labor costs on budget.

What does the software cost for a laboratory equipment service company?

$5 per employee per month. Businesses with 2 or fewer staff use it completely free. All accounts come with a 55-day free trial — start today, no card needed.

Ready to transform your field operations?

Join thousands of field service companies that trust Shifton to run smarter every day.