Laboratory Equipment Service and Maintenance Software
Real-time dispatch, full visibility, documented service.

Real-Time Control for Laboratory Operations
Laboratory equipment service involves deliveries, IQ/OQ/PQ validation, calibrations, PM routes, emergency breakdowns, firmware updates, parts logistics, and decontamination — across research, clinical, pharma, and university facilities with strict compliance and access rules.

How Shifton Field Service Empowers Laboratory Equipment Service Teams
A focused field-service toolkit for installs, PMs, validations, repairs, and compliance documentation. Give coordinators, dispatchers, and field engineers the same live picture to cut delays, avoid parts mix-ups, and keep documentation airtight.

Boost Efficiency with Laboratory Equipment Field Service
Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Streamline Laboratory Equipment Operations with Shifton Field Service
For providers working across hospitals, research centers, and campuses, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.
Start with the Free Plan
No time limits. Get full access to core features and upgrade when you're ready.
Frequently Asked Questions
How do I schedule lab equipment service technicians across client facilities?
Set up each laboratory or hospital as a named location, assign qualified technicians per site, and publish the maintenance schedule so PMs are never missed.
Can I track billable service hours per lab client for contract invoicing?
Yes. Assign job codes per client and export detailed hour reports from Shifton. Your billing team gets accurate on-site labor records for every service contract period.
How do I manage urgent equipment-down calls that disrupt planned PM schedules?
Create an emergency shift and notify the nearest qualified technician instantly via the app. Their updated schedule reflects the change before they finish reading the alert.
Can I enforce site-specific access rules for cleanroom or BSL lab entries?
Use GPS-restricted clock-in zones so technicians can only log time when inside approved facility areas, supporting your cleanroom and biosafety access control protocols.
How do I track which technicians hold calibration or OEM service certifications?
Store certification details and expiry reminders on each technician's profile so you always assign work to a currently certified tech and stay compliant with OEM contracts.
How do I manage overtime for technicians on extended equipment qualification projects?
Real-time overtime alerts notify you before a technician crosses weekly thresholds, letting you rotate in additional staff and keep qualification project labor costs on budget.
What does the software cost for a laboratory equipment service company?
$5 per employee per month. Businesses with 2 or fewer staff use it completely free. All accounts come with a 55-day free trial — start today, no card needed.
Ready to transform your field operations?
Join thousands of field service companies that trust Shifton to run smarter every day.





