Refrigeration and HVAC-R Field Service Management Software
Real-time dispatch, full visibility, compliant service.

Real-Time Control for Refrigeration Operations
Refrigeration and HVAC-R service involves PM routes, leak checks, emergency calls, rack and controller issues, and commissioning — across multi-site retail, industrial plants, and 24/7 SLA-driven accounts.
How Shifton Field Service Empowers Refrigeration HVAC-R
A focused field-service toolkit for PM, troubleshooting, repairs, commissioning, and warranty. Give dispatch, managers, and technicians the same live picture to cut delays and keep work auditable.
Boost Efficiency with Refrigeration Field Service
Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Streamline Refrigeration Operations with Shifton Field Service
For companies covering multiple stores, plants, or regions, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when.
Start with the Free Plan
No time limits. Get full access to core features and upgrade when you're ready.
Frequently Asked Questions
How do I track refrigerant usage and stay EPA 608 compliant?
Log refrigerant type, quantity added or recovered, and cylinder ID on every job. The system maintains a running refrigerant log per technician and per unit, ready for EPA audit at any time.
Can techs access equipment service history at the customer site?
Yes. Each unit is catalogued with model, serial number, install date, and full service history. Technicians pull up the record on their phone before touching the equipment, saving diagnostic time.
How do I schedule preventive maintenance for commercial HVAC-R units?
Create a recurring PM schedule per asset. The system auto-generates work orders on the due date, assigns your preferred technician, and alerts the customer — keeping warranties and SLAs intact.
Can I manage on-call rosters for overnight HVAC-R breakdowns?
Yes. Set rotating on-call schedules by day or week. Emergency jobs after hours automatically notify the on-call technician by push and SMS, logging response time for SLA reporting.
How do technicians capture digital signatures for warranty work?
After completing a job, the technician presents the job summary on their device. The customer signs on-screen, and the signed record is emailed to them and stored against the work order instantly.
Can I generate quotes for HVAC-R retrofits in the field?
Yes. Technicians build quotes from a price list on their phone, add labour and parts, and send a professional PDF to the customer for approval — converting to a job with one tap once accepted.
What does HVAC-R field service software cost per month?
It's $5 per employee per month. Teams of 2 or fewer pay nothing at all. Every account includes a 55-day free trial with no credit card needed, so you can evaluate with real jobs first.
Ready to transform your field operations?
Join thousands of field service companies that trust Shifton to run smarter every day.





