Nanny Agency Software for Babysitting Bookings and Temporary Placements
Evening sitters, temporary nannies and regular families planned on one board, with each family's rules travelling with the booking.
Matching is the product you sell
Parents do not book a sitter, they book the right sitter: someone who has looked after a baby before, who drives, who speaks the family's language, who knows first aid. A booking that records only a time and an address leaves the coordinator matching from memory at nine in the evening.
The family's rules go with the sitter
Every home has its own list: bedtime, screen limits, allergies, who may collect the children from school, what to do if the baby will not settle. Those rules should be read on the way to the house, not recited at the door while the parents put their coats on.
Checks and documents kept in one place
An agency's reputation rests on the checks it can show: identity, references, background checks where the country requires them, first aid certificates. When those papers are scattered across email attachments, nobody can answer a parent's question quickly.
Hours that match the invoice and the pay
Parents come home late, a school run turns into a full afternoon, an overnight starts early. If the agency bills from the booked hours while the sitter remembers the real ones, both sides end up unhappy.
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Read how agencies match sitters, carry family rules and log hours
Nanny agency software is mostly about trust
Parents choose an agency because they cannot vet a stranger themselves. Nanny agency software supports that promise in practical ways: the right person is matched to the family, the family's rules reach the sitter before the parents leave, and the agency can show what checks were done and what hours were worked.
Last-minute evening bookings
Much of the babysitting market is booked the same day. A parent calls at four for a sitter at seven, and the coordinator has to find someone available, suitable for the children's ages and near enough to get there. Having availability and skills on one board turns that into a short search instead of a round of phone calls.
Regular families and the same faces
Children settle faster with people they know, and parents ask for favourites by name. Keeping each family's booking history visible lets the coordinator offer a known sitter first and introduce a new one deliberately, not by accident.
What babysitting agency software records
For each booking the useful record is short: who went, when they arrived and left, what the family asked for, and anything that happened. A note that a child had a temperature, fell on the stairs or refused dinner is valuable to the parents and protects the sitter. Babysitting agency software that makes that note a normal part of closing the booking gets better records than a phone call the next morning.
Sitter profiles
A profile holds what the agency knows about each sitter: age groups they are comfortable with, languages, whether they drive, which certificates they hold and when they were issued, and the agency's own notes from interviews. When a request arrives with specific needs, the coordinator filters by those facts instead of guessing.
Incidents
Occasionally something goes wrong: a minor injury, a lost key, a disagreement over rules. A written incident note with time and photos, attached to the booking, lets the agency respond to parents with facts and decide whether the sitter needs support or retraining.
What Shifton Field Service does for an agency
It plans evening bookings, school runs and temporary placements on a single board, sends each sitter their bookings with the family's instructions and a short checklist, and records start and finish times, notes, photos and signatures. Reports show hours per sitter and per family. An agency that keeps its account to two users never receives a bill for the core: placements on the board, sitters' phones, forms and reports. Billing families, location control, stock and a login for parents are purchased individually.
It is not a marketplace where parents browse sitters, it does not run background checks for you and it is not a payroll system. It is the operational record of who is looking after which children, when, and under what instructions.
Frequently Asked Questions
Can we find a sitter who has worked with a particular family before?
Each booking stays on the family's record with the sitter's name, so the coordinator sees at a glance who the children already know. Repeat families usually ask for the same people, and that history is where you find them.
How do sitters see a family's allergies and bedtime rules?
The family's instructions are stored on the client record and show on each booking the sitter receives on the phone. When the rules change, you update them once and every future booking carries the new version.
Can we store background checks and first aid certificates?
Documents can be attached to each sitter's profile with notes on when they were issued. Keeping renewals on schedule is the coordinator's job; the software keeps the papers and the dates in one place where they can be found.
How is nanny scheduling handled for long temporary placements?
A temporary placement of several weeks becomes a series of shifts on the board, all with the same family details. If the nanny needs a day off, that single shift is moved to another sitter without touching the rest.
What happens when a parent comes home two hours late?
The sitter's finish time is recorded when they close the booking, with a note about the extra time. You bill the family and pay the sitter from the same figure, so there is nothing to argue over at the end of the month.
What will the software cost a small agency?
A founder running the agency with one coordinator has bookings, the sitter app, forms and reporting without a subscription, and that plan is never withdrawn. Invoicing families, a parent portal and location control are sold as modules.
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