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Instant Alerts and Real-Time Notification Software for Teams

Get real-time push notifications about job updates, schedule changes, delays, and emergencies. Keep dispatchers, technicians, and clients informed the moment something changes.

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Instant Alerts and Real-Time Notification Software for Teams

Keep Field Crews and Dispatchers in Sync Instantly

Field crews and dispatchers operate in different locations but need to stay perfectly synchronized. Without instant notifications, updates arrive late and decisions are made on stale information.

Instant job alerts — technicians receive push notifications the moment a new job is assigned

Completion updates — managers notified when jobs are done, forms are signed, or routes change

Full alert history — every notification logged with timestamps showing who was notified and when

Real-time sync between field and office — every update arrives the moment it happens.

Smart Alerts — Only What Matters, When It Matters

Not every notification matters to every person. Alert fatigue sets in when technicians receive dispatcher updates and managers get routine job notifications.

Custom alert rules — configure notifications by team, project type, or priority level

Role-based filtering — technicians see job updates, dispatchers see schedule changes, managers see escalations

No alert fatigue — each person receives only what's relevant to their role

The right alerts to the right people — focus preserved, nothing important missed.

Custom Notification Rules for Field Service Workflows

Sending a notification isn't enough — dispatchers need to know who acknowledged it and whether the task was started. Urgent jobs need alerts that stand out from routine updates.

Acknowledgment tracking — see who has seen an alert and who has started the task

Priority alerts — time-sensitive jobs trigger distinct notifications that stand out from routine ones

Instant reassignment — dispatchers redirect jobs immediately when someone is unavailable

Urgent requests never get buried — priority alerts ensure the fastest possible response.

Faster Response Times with Real-Time Field Alerts

Problems caught early cost less to fix. Without real-time alerts, issues escalate into missed appointments, delayed invoices, and unhappy clients before anyone notices.

Early issue detection — problems surfaced in real time before they escalate

Seconds, not hours — the gap between office decisions and field execution shrinks dramatically

Higher satisfaction — faster response times directly improve customer experience

Real-time alerts close the gap between decision and action — issues resolved before clients even notice.

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

What kind of alerts does Shifton send?

Shifton sends push notifications for new job assignments, status changes, and schedule updates.

Do alerts work on Web, iOS, and Android?

Yes. Notifications are delivered via push on iOS and Android apps, in-browser on Web, and on desktop. Nothing gets missed regardless of device.

Can clients receive job status notifications?

Yes, provided the Customer Portal module is enabled.

Are there alerts for missed or overdue jobs?

Yes. Shifton automatically flags overdue jobs and sends alerts to dispatchers so delayed tasks are caught and reassigned before they impact the client.

Are instant alerts included in the base plan?

Yes. Push notifications and job alerts are part of the Tasks base module, which is free for up to 2 employees.

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