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Mobile Field Service App for Technicians and Field Service Crews

Give your field technicians everything they need in one app — job details, navigation, digital forms, photo capture, e-signatures, and real-time status updates. Works offline. Available on Web, iOS, and Android.

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Mobile Field Service App for Technicians and Field Service Crews

Full Job Control from the Field — Mobile-First

Field technicians shouldn't need to call dispatch for their schedule. A mobile-first approach puts job assignments, deadlines, and priorities in their pocket the moment they start the day.

Instant job view — assigned jobs, deadlines, and priorities visible immediately on app open

Two-way updates — update status, leave comments, and receive supervisor feedback in real time

Live sync — every action reflects instantly so managers can redistribute workloads before problems escalate

The entire workflow lives in one app — from assignment to completion, no calls to dispatch needed.

Photos, Signatures, and Proof of Work on Mobile

Proof of service delivery is critical for billing, warranty, and compliance — but paper forms get lost and photo evidence ends up scattered across personal phones.

On-site photo capture — document completed work, equipment condition, or safety issues directly in the job record

Electronic signatures — collect client sign-offs on the spot for verified service documentation

Attached to the job — all evidence linked to the specific work order, not lost in camera rolls

Every job has documented proof — photos and signatures attached directly to the work order.

Job and Inventory Management in Your Pocket

Technicians in the field need to check part availability, request items, and log what they used — without leaving the job site or making warehouse calls.

Parts availability check — see available tools and materials from the mobile app

Warehouse requests — request items and confirm receipt without leaving the app

Per-job material tracking — record usage directly from the field for accurate inventory data

Inventory management from the field — accurate tracking without paperwork or warehouse calls.

Offline-Ready and Always Synced with the Office

Field work doesn't stop when internet does. Technicians in basements, rural areas, or underground facilities need an app that works offline and syncs when connectivity returns.

Offline-ready — data stored locally and syncs automatically when connection is restored

Remote management — managers monitor progress, react to updates, and access reports from any device

No data loss — every field action is captured regardless of connectivity

The office is wherever you are — full functionality online or offline, always in sync.

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

What can technicians do in the Shifton app?

View assigned jobs, navigate to sites, update job status, fill digital forms, capture photos, collect client signatures, and log parts used — on Web, iOS, and Android.

Does the app work offline?

Core features like viewing job details and filling forms remain accessible without connectivity. Data syncs automatically once the device reconnects, so field work is never interrupted.

Is the app available on Web, iOS, and Android?

Yes. Shifton works on Web, iOS, and Android — optimized for field use, fast, lightweight, and battery-efficient on mobile devices.

Can technicians see their full schedule in the app?

Yes. The app shows today's jobs plus upcoming schedule. Techs see job details, client info, addresses, and special instructions before arriving.

Can techs navigate to job sites from the app?

Yes. One tap opens navigation in Google Maps with the job site address pre-filled.

Do managers see tech activity in real time?

Yes. Every status update, form submission, and location ping from Web, iOS, or Android appears on the dispatcher dashboard in real time.

Is the mobile app included in the base plan?

Yes. Mobile app access on iOS, Android, and Web is included with the Tasks base module, which is free for up to 2 employees.

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