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Field Service Management for Mobile Mechanic / Auto Glass

Real-time dispatch, full visibility, verified repairs. Shifton keeps automotive service operations coordinated and traceable.

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Technician repairing auto glass on a vehicle at a roadside mobile service van — Shifton Field Service

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Route tracking on Shifton Task Map (Satellite) with purple track, last point, and employee filters

Real-Time Control for Mobile Auto Service Operations

Running a mobile mechanic or auto glass repair business means managing emergency breakdowns, scheduled maintenance, windshield replacements, diagnostics, and insurance jobs — all across multiple routes and time-critical appointments. Teams need live visibility of who’s available, which technician is on a job, what tools and parts are in each van, and where time is being lost. That’s why Shifton delivers a field service platform built for Mobile Auto Repair — clear statuses, accurate dispatching, and seamless coordination between customers, dispatchers, and field technicians.

This automotive-ready Field Service solution automates job routing, assigns the right mechanic to each request, and tracks progress, parts usage, and time on-site in real time. Whether you’re fixing a tire on the roadside, replacing a cracked windshield, or running a scheduled inspection, Shifton keeps operations organized, auditable, and paper-free.

With Shifton, teams cut delays, reduce missed appointments, and provide digital proof of every repair — all while keeping clients informed and vehicles moving.

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Clarity and transparency of all tasks

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Functionality

Features of Field Service Management for Mobile Mechanic / Auto Glass

How Shifton Field Service Empowers Mobile Mechanic / Auto Glass

A focused field-service toolkit for on-site repairs, glass replacement, diagnostics, and maintenance. Give dispatchers, coordinators, and mechanics the same live overview to cut downtime, improve response, and keep work auditable.

Team Location Tracking
Track mechanics and service vans in real time.
See who is where, how long they spent on a job, and where each technician was during the day.
No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket.
Technicians start their shift with one tap, view assigned jobs, record parts used, capture before/after photos, and receive notifications directly on the phone.
No Excel files or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign service forms right in the system.
Photos, signatures, and comments are all stored online with no paper trail.
Ideal for inspection reports, repair confirmations, insurance forms, and customer approvals.
Client Management

Store all customer and vehicle data in one place — contacts, addresses, VINs, license plates, service history, and warranty details.
Managers have everything they need to react quickly and maintain quality service.
No more lost notes or duplicate records.

Home Page Live task map in Shifton showing field technicians on Google Map with filters and date range

Boost Efficiency with Mobile Auto Service Field Management

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking
Real-time control — from task creation to completion.
See who’s working on which job, what’s done, and what’s still pending.
Transparency that saves time, prevents confusion, and improves client satisfaction.
Instant Alerts
The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
No surprises — you always know what’s happening in the team.
Push, email, or Telegram — choose your preferred notification channel.
Inventory & Warehouse Management
Full control over tools, materials, and spare parts.
Track what’s issued, where it’s used, and when restocking is needed.
When creating a task, assign required materials in advance for smooth execution.
Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
Access Control
Configure who sees what — each with their own access level.
Owner
Admin
Requester
Approvers
Technicians

Security and order in data without unnecessary exposure.

Streamline Auto Service Operations with Shifton Field Service

For mobile mechanics and auto glass technicians covering wide regions, you need synchronized tools, solid audit trails, and real-time visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with CRM, ERP, insurance claim systems, or accounting tools.
Data syncs automatically — no manual entry required.
Work Order History
A complete history for each service: who performed it, when, and what was done — diagnostics, repair, replacement, calibration, cleanup.
Includes photos, signatures, and part details.
Convenient for warranty claims, insurance audits, and service analytics.
No data is lost; everything is accessible.
Service Area
Operating across several regions or cities? No problem.
Divide the map into zones and assign technicians per area or route.
Plan schedules, balance workloads, and track field teams — all from one dashboard.
Unified control, transparent structure, local autonomy.
Reporting
Track who completed which jobs (or missed them), how long each repair took, and the time spent in every status.
See technician productivity, response times, and revenue per zone or service type.
Shifton Field Service gives mobile mechanic and auto glass teams one operational picture — from dispatch to completion. You get real-time control, transparent documentation, and faster, cleaner service for every customer.