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Home / Industries / Elevator and Lift Maintenance Field Service Management Software

Elevator and Lift Maintenance Field Service Management Software

Real-time dispatch, full visibility, documented service.

Elevator and Lift Maintenance Field Service Management Software
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Real-Time Control for Elevator Operations

Real-Time Control for Elevator Operations

Elevator and lift maintenance involves PM routes, callbacks, entrapment response, door and operator repairs, controller faults, modernization tasks, inspections, and parts logistics — across commercial, residential, healthcare, and industrial sites.

Asset-level tracking — manage elevators and lifts by serial number with full service history
PM route scheduling — structure preventive maintenance across building portfolios and intervals
Entrapment response — prioritize emergency callbacks with nearest-tech dispatch
How Shifton Field Service Empowers Elevator & Lift Maintenance Teams

How Shifton Field Service Empowers Elevator & Lift Maintenance Teams

A focused field-service toolkit for PMs, callbacks, repairs, inspections, and modernization. Give coordinators, dispatch, and technicians the same live picture to cut delays, avoid parts mix-ups, and keep documentation airtight.

Team Location Tracking — real-time crew positions showing who is where and time on-site
Mobile Access — one-tap shift start, task updates, and notifications on the phone
Digital Job Forms — fill out and sign forms with photos, signatures, and comments
Boost Efficiency with Elevator Field Service

Boost Efficiency with Elevator Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion
Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram
Inventory Management — track tools, materials, and spare parts from warehouse to site
Streamline Elevator Operations with Shifton Field Service

Streamline Elevator Operations with Shifton Field Service

For providers running portfolios across buildings and regions, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync
Work Order History — complete record of every job for analysis and audits
Reporting — task completion rates, time per status, and team performance metrics
Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members
Task management & scheduling
Digital Forms
Mobile app for iOS & Android
Reports

Frequently Asked Questions

How do I schedule preventive maintenance visits across elevator accounts?

Set recurring job schedules per elevator or account. Technicians see upcoming PM visits on their app. Missed visits trigger an alert so no maintenance window is skipped.

Can I track service history for each individual elevator unit?

Every job is linked to a specific unit at a specific site. Technicians and office staff see the full service history — previous issues, parts replaced, and inspection results.

How do I manage emergency lift outage dispatches efficiently?

Create an urgent job and push it to the nearest available technician instantly. They receive the unit ID, location, and last service notes on their phone before they arrive.

Can technicians complete inspection checklists on their phones?

Yes. Attach digital inspection forms to any job. Technicians complete and submit checklists from the field. Completed forms are stored on the job record for compliance review.

How do I track parts used during an elevator repair on-site?

Techs log parts from a predefined inventory list when closing a job. Part usage attaches to the job record for client billing and helps you monitor stock levels over time.

Can I generate compliance reports for building owners automatically?

Export job history by unit or site as a formatted report. Include inspection checklists, technician signatures, and service dates to satisfy building owner and regulatory requirements.

What does elevator maintenance software like this cost?

Two employees or fewer use it at no cost. Beyond that it's $5 per employee per month. New accounts get a 55-day free trial with full access and no credit card required.

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Join thousands of field service companies that trust Shifton to run smarter every day.