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Field Service Management for Dog Walking / Pet Care

Real-time dispatch, full visibility, proof of care. Shifton keeps pet care work coordinated and auditable.

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Dog groomer trimming and brushing a small white dog in a pet salon

Home Page Live task map in Shifton showing field technicians on Google Map with filters and date range

Real-Time Control for Pet Care Operations

Running a dog walking / pet care service means juggling scheduled walks, last-minute requests, feeding visits, meds check-ins, house drop-ins, key access, and client updates — all happening at the same time across different neighborhoods. Teams need live visibility of who is available, which walker is already on a visit, who can cover an urgent call, and where work is slipping. That’s why Shifton delivers a field service platform built for Pet Care — clear statuses, accurate and clean handoffs between dispatch, coordinators, and walkers/sitters.

This pet-care-ready Field Service solution streamlines operations by assigning the right walker to the right visit, routing work in real time, and tracking progress and time on-site. Whether you’re handling daily walks, medication visits, overnight sitting, or vacation check-ins, Shifton keeps tasks organized, auditable, and off WhatsApp — without endless calls.

With Shifton, teams reduce missed visits, keep owners informed without chasing updates, and improve first-time-right handling (right pet, right care, right notes). You get the control to scale coverage across zones, deliver consistent service, and protect client trust.

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Functionality

Features of Field Service Management for Dog Walking / Pet Care Field Service

How Shifton Field Service Empowers Dog Walking / Pet Care Field Service Teams

A focused field-service toolkit for walks, feedings, medication visits, and home check-ins. Give dispatch/coordinators and walkers/sitters the same live picture to cut delays, avoid no-shows, and keep work auditable.

Team Location Tracking
Track walkers and sitters in real time. See who is where, how long they spent at the client’s address, and where each worker was during the day. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Walkers start the day with one tap, see assigned visits/walks, log notes and photos, and receive updates on the phone. No Excel files or paperwork — everything is in one app.
Digital Job Forms
Create, fill out, and sign service forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for visit reports, medication confirmations, incident notes, special care instructions, and key handoff logs.
Client & Pet Management
Store all client and pet data in one place — contacts, addresses, access instructions (door codes / keys), vet info, behavior notes, feeding schedule, meds schedule, and service history. Coordinators see what they need to react fast and keep quality high.

Live team location tracking map in Kyiv with driver/crew routes and status inside the Shifton dashboard

Shifton Task Map — Route Tracking (Satellite)

Boost Efficiency with Pet Care Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking
Real-time control — from task creation to completion.
See who’s working on which job, what’s done, and what’s still pending.
Transparency that saves time, prevents confusion, and improves client satisfaction.
Instant Alerts
The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
No surprises — you always know what’s happening in the team.
Push, email, or Telegram — choose your preferred notification channel.
Inventory & Warehouse Management
Full control over tools, materials, and spare parts.
Track what’s issued, where it’s used, and when restocking is needed.
When creating a task, assign required materials in advance for smooth execution.
Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
Access Control
Configure who sees what — each with their own access level.
Owner
Admin
Requester
Approvers
Technicians

Security and order in data without unnecessary exposure.

Streamline Pet Care Operations with Shifton Field Service

For pet care teams covering multiple neighborhoods, you need clean handoffs, airtight visit logs, and proof of care you can actually show to the client.

Integrations
Connect Shifton Field Service with your tools: CRM, billing / invoicing, payroll. Data syncs automatically — no manual copy-paste.
Work Order / Visit History
A complete history of each visit: who handled it, when, and what was done — walk duration, feeding, meds given, litter cleanup, notes, photos. Useful for client transparency, internal audits, and resolving “the walker never came.” No data is lost; everything is at hand.
Service Area
Multiple neighborhoods or service zones? No problem. Divide the map into zones and assign walkers per area. Plan work and track teams across different locations — all from one panel. Central control, local coverage.
Reporting
Track who completed how many visits (or missed them), how much time was spent on each visit, and how long each job stayed in each status.
Shifton Field Service gives pet care teams one operational picture — from assignment to completion. You get real-time control, clean proof of care that actually move: on-time visits, fewer missed walks, protected client trust.