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ATM and Kiosk Maintenance Scheduling and Service Software

Real-time dispatch, full visibility, documented service.

Real-Time Control for ATM & Kiosk Operations

ATM and kiosk maintenance involves site access coordination, cash cassette management, printer and card reader service, display swaps, firmware updates, network checks, parts logistics, and SLA-driven callouts — across banks, retail, and transport hubs with strict security windows.

Terminal-level tracking — see which units are down or due for preventive service

SLA-driven dispatch — prioritize callouts based on response time targets per client

Parts logistics — manage component assignments and track serial numbers for compliance

How Shifton Field Service Empowers ATM & Kiosk Maintenance Teams

A focused field-service toolkit for installs, PMs, repairs, and compliance documentation. Give coordinators, dispatchers, and technicians the same live picture to cut delays, avoid parts mix-ups, and keep audit trails airtight.

Team Location Tracking — real-time crew positions showing who is where and time on-site

Mobile Access — one-tap shift start, task updates, and notifications on the phone

Digital Job Forms — fill out and sign forms with photos, signatures, and comments

Boost Efficiency with ATM & Kiosk Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion

Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram

Inventory Management — track tools, materials, and spare parts from warehouse to site

Streamline ATM & Kiosk Operations with Shifton Field Service

For providers managing fleets across branches, retail, and transit, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync

Work Order History — complete record of every job for analysis and audits

Reporting — task completion rates, time per status, and team performance metrics

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

How does Shifton route ATM & kiosk maintenance technicians?

Shifton maps daily routes for ATM & kiosk maintenance techs, clustering nearby units to minimize drive time and prioritizing high-severity faults so critical machines are restored first.

Can I track ATM fault response SLAs in Shifton?

Yes. Set SLA timers per client contract. Shifton alerts managers when an ATM & kiosk maintenance job risks breaching its response or resolution deadline so action is taken in time.

How does Shifton log ATM parts replaced during service visits?

Technicians select parts from a mobile inventory list during each visit. Shifton deducts stock, records the serial numbers replaced, and flags when ATM & kiosk components need reordering.

Does Shifton support preventive maintenance schedules for kiosks?

Yes. Define PM intervals by machine type. Shifton auto-generates ATM & kiosk maintenance visits, assigns the nearest certified tech, and archives completed inspection checklists.

How can bank clients verify ATM service was performed on time?

Each ATM & kiosk maintenance visit produces a timestamped, GPS-tagged report with technician notes and photos, shareable with the bank client as proof of service and SLA compliance.

Can Shifton manage multi-vendor ATM & kiosk maintenance contracts?

Yes. Organize jobs by vendor or client within one Shifton account. Separate billing reports, SLA dashboards, and tech assignments keep each ATM & kiosk maintenance contract clearly distinct.

What does Shifton cost for an ATM & kiosk maintenance company?

The Tasks base module is free for up to 2 employees, $5.00/employee/month for larger teams. Additional modules are $5.00/employee/month each. A 55-day free trial is included.

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