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Airport Ground Handling Operations and Dispatch Software

Real-time dispatch, full visibility, protected turnaround.

Real-Time Control for Ground Operations

Airport ground handling means juggling arrivals, baggage, fueling, catering, cabin cleaning, boarding, and pushback — all under tight turnaround windows with zero room for error. Teams need live visibility of crew availability, apron positions, and equipment status.

Automated work-order routing — assign the right crew to each aircraft by stand and service

Real-time turnaround tracking — monitor task progress and stand time from arrival to pushback

SLA protection — structured handoffs between ramp, duty manager, and airline reps

How Shifton Field Service Empowers Airport Ground Handling Operations Teams

A focused field-service toolkit for turnaround, loading, fueling, cleaning, and pushback. Give Ramp, Duty Management, and Airline Control the same live picture to cut delays, protect SLAs, and keep work auditable.

Team Location Tracking — real-time crew positions showing who is where and time on-site

Mobile Access — one-tap shift start, task updates, and notifications on the phone

Digital Job Forms — fill out and sign forms with photos, signatures, and comments

Boost Efficiency with Ground Operations

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion

Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram

Inventory Management — track tools, materials, and spare parts from warehouse to site

Streamline Ground Operations with Shifton Field Service

If you’re running flights across multiple terminals, stands, and partner airlines, you need systems that stay in sync, airtight audit trails, and clear visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync

Work Order History — complete record of every job for analysis and audits

Reporting — task completion rates, time per status, and team performance metrics

Free forever

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Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

How does Shifton manage airport ground handling shift rotations?

Shifton builds compliant rotation schedules for airport ground handling crews, respects rest-period rules, tracks qualifications per role, and fills gaps automatically when staff call out.

Can Shifton coordinate ramp agents across multiple airlines?

Yes. Separate teams by airline contract within one account. Airport ground handling supervisors see all crews in a unified dashboard while agents only see their own assignments.

How are last-minute flight schedule changes handled in Shifton?

When a flight time changes, Shifton lets supervisors instantly reassign airport ground handling staff, push updated shifts to mobile devices, and notify affected crew in seconds.

Does Shifton track ground handling equipment inspection checklists?

Yes. Digital checklists attach to each shift so ground handlers document GPU, belt-loader, and pushback checks before every turnaround, creating a timestamped compliance record.

How does Shifton log ground handling crew attendance at the gate?

Staff clock in and out via GPS-verified mobile check-in. Managers see real-time attendance for every airport ground handling position and receive alerts for late arrivals immediately.

Can I generate payroll reports for ground handling overtime hours?

Shifton calculates regular and overtime hours automatically for each airport ground handling employee and exports payroll-ready reports, eliminating manual timesheet reconciliation.

What does Shifton cost for an airport ground handling company?

The Tasks base module is free for up to 2 employees, $5.00/employee/month for larger teams. Additional modules are $5.00/employee/month each. A 55-day free trial is included.

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