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Chimney and Fireplace Service Scheduling and Dispatch Software

Real-time dispatch, full visibility, documented safety.

Real-Time Control for Chimney & Fireplace Operations

Chimney and fireplace service involves inspections, sweeps, creosote removal, relines, caps, dampers, smoke-leak diagnostics, waterproofing, masonry repairs, and stove installs — across multiple homes with tight appointment windows and seasonal demand spikes.

Certified tech assignment — match the right sweep or mason to each job based on certification

NFPA 211 compliance — structured workflows for Level 1, 2, and 3 inspections

Real-time scheduling — automate work-order routing and track on-site time per appointment

How Shifton Field Service Empowers Chimney & Fireplace Service Teams

A focused field-service toolkit for inspections, sweeps, installs, and repairs. Give Dispatch, Supervisors, and Technicians the same live picture to cut delays, protect safety, and keep work auditable.

Team Location Tracking — real-time crew positions showing who is where and time on-site

Mobile Access — one-tap shift start, task updates, and notifications on the phone

Digital Job Forms — fill out and sign forms with photos, signatures, and comments

Boost Efficiency with Chimney & Fireplace Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion

Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram

Inventory Management — track tools, materials, and spare parts from warehouse to site

Streamline Chimney Operations with Shifton Field Service

For companies running mixed work across seasons and regions, you need systems that talk to each other, airtight audit trails, and clean visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync

Work Order History — complete record of every job for analysis and audits

Reporting — task completion rates, time per status, and team performance metrics

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

Can I log chimney measurements and flue type per property?

Yes. Record flue dimensions, liner material, chimney height, and appliance type on the site card. Techs have the full history at hand before every sweep or inspection visit.

How do I schedule annual chimney sweeps for residential clients?

Set annual or seasonal recurring jobs per client. The system queues them automatically, sends appointment reminders to homeowners, and keeps your schedule filled year-round.

Can technicians issue safety certificates from the field?

Yes. Techs complete a digital inspection checklist on-site. A pass certificate or advisory notice is generated instantly as a PDF and emailed to the homeowner before they leave.

How do I track creosote buildup findings across multiple visits?

Each inspection result is saved to the job history with photos. You can see buildup trends over time and recommend cleaning frequency based on actual recorded data.

Can I manage parts like liner sections and cowls in my inventory?

Yes. Add parts to your inventory, link them to jobs when used, and receive low-stock alerts so you always have common components ready for installation or repair visits.

How do I handle emergency smoke or carbon monoxide call-outs?

Create an urgent job, assign the nearest available tech on the live map, and dispatch instantly. The tech gets all site details including access notes on their phone in seconds.

What does the software cost for a chimney service business?

Plans start at $5 per employee per month. Businesses with 2 or fewer employees use the platform completely free. Every new account gets a 55-day free trial — no credit card required.

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