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Field Service Management for Sitter & Nanny Agencies

Real-time dispatch, full visibility, documented care. Shifton keeps childcare work coordinated and auditable.

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Professional nanny playing with a child at home during babysitting service

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Shifton Task Map with purple route track, filters, and date range

Real-Time Control for Childcare Operations

Running a sitter & nanny agency means juggling last-minute requests, recurring bookings, pickups/drop-offs, bedtime coverage, school runs, sick-day coverage, and medication visits — often across multiple families and overlapping time windows. Teams need live visibility of who is available, which caregiver is already on a job, who can take an urgent call, and where work is slipping. That’s why Shifton delivers a field service platform built for Childcare — clear statuses, and clean handoffs between coordinators, parents, and caregivers.

This childcare-ready Field Service solution streamlines operations by routing each visit to the right sitter or nanny, assigning based on availability and requirements (age experience, allergies, driving, etc.), and tracking progress and time on-site in real time. Whether you’re covering after-school, bedtime, travel support, or full-day in-home care, Shifton keeps tasks organized, auditable, and off untracked chats — without endless calls.

With Shifton, agencies reduce missed visits, avoid “nobody showed up,” and improve parent trust with documented proof of care. You get the control to scale coverage across neighborhoods, protect service quality, and keep liability tight.

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Shifton Field Service

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Functionality

Features of Field Service Management for Sitter & Nanny Agencies

How Shifton Field Service Empowers Sitter & Nanny Agencies

A focused field-service toolkit for in-home care, after-school supervision, school pickup/drop-off, bedtime coverage, and urgent same-day requests. Give coordinators, parents, and caregivers the same live picture to cut delays, prevent no-shows, and keep service auditable.

Team Location Tracking
Track nannies and sitters in real time. See who is where, how long they stayed at the client’s address, and where each caregiver was during the workday. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Caregivers start the day with one tap, confirm check-in/check-out, log tasks (feeding, homework help, bath, bedtime), and receive live updates on the phone. No Excel files or paperwork — everything is in one app.
Digital Job Forms
Create, fill out, and sign service forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for daily reports to parents, medication confirmations, incident notes, emergency contacts, pickup/drop-off instructions, and bedtime routine notes.
Client & Family Management

Store all family data in one place — contacts, addresses, access notes (codes/keys), child profiles (age, allergies, meds, routines), preferences, and visit history. Coordinators see what they need to respond fast and keep quality high. No more lost numbers or messy spreadsheets.

Real-time task map in Shifton showing field service jobs and employee activity on a live Google Map in the New York and Philadelphia area.

Shifton Task Details – Job Scheduling and Client Management

Boost Efficiency with Childcare Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking
Real-time control — from task creation to completion.
See who’s working on which job, what’s done, and what’s still pending.
Transparency that saves time, prevents confusion, and improves client satisfaction.
Instant Alerts
The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
No surprises — you always know what’s happening in the team.
Push, email, or Telegram — choose your preferred notification channel.
Inventory & Warehouse Management
Full control over tools, materials, and spare parts.
Track what’s issued, where it’s used, and when restocking is needed.
When creating a task, assign required materials in advance for smooth execution.
Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
Access Control
Configure who sees what — each with their own access level.
Owner
Admin
Requester
Approvers
Technicians

Security and order in data without unnecessary exposure.

Streamline Childcare Operations with Shifton Field Service

For agencies covering multiple neighborhoods and multiple families at once, you need systems that sync, audit trails that hold up, and clear visibility of who did what, where, and when.

Integrations
Connect Shifton Field Service with your tools: CRM, billing / invoicing, payroll, messaging. Data syncs automatically — no manual copy-paste.
Work Order / Visit History
A complete record of every visit: who provided care, when, and what was done — meals, meds, school pickup, activities, bedtime, notes to parents. Useful for liability protection, parent communication, compliance, and internal quality control. No data is lost; everything is on record.
Service Area
Multiple neighborhoods, cities, or shifts? No problem. Divide the map into service zones and assign caregivers per zone or per time block. Plan coverage and track sitters/nannies across different areas — all from one panel. Central control, local coverage.
Reporting
Track who completed how many visits (or missed them), how much time was spent per visit, and how long each visit stayed in each status.

Shifton Field Service gives childcare teams one operational picture — from request to handoff. You get real-time control, clean proof of care that actually move: fewer no-shows, steadier coverage, protected trust with parents.