Delivery Operations and Driver Dispatch Management Software
Real-time dispatch, full visibility, on-time performance.


Real-Time Control for Delivery Operations
Delivery operations mean managing route plans, pickups, drop-offs, proof-of-delivery, returns, and exceptions — across multiple zones with strict time windows and high customer expectations.

How Shifton Field Service Empowers Delivery Teams
A focused field-service toolkit for pickups, drop-offs, returns, and contactless POD. Give dispatch, managers, and drivers the same live picture to cut delays, protect SLAs, and keep work auditable.
Boost Efficiency with Delivery Field Service
Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Streamline Delivery Operations with Shifton Field Service
For providers running multiple zones or cities, you need systems that talk to each other, airtight audit trails, and clean visibility of who did what, where, and when.
Start with the Free Plan
No time limits. Get full access to core features and upgrade when you're ready.
Frequently Asked Questions
Can I plan and optimise multi-stop delivery routes automatically?
Yes. Enter your stops and the system generates an optimised route by location, priority, and time window. Drivers receive the route on their phone and can navigate directly from the app.
How do customers get notified about their delivery status?
Automated SMS or email notifications keep customers updated at each stage — job assigned, driver en route, and delivery completed — reducing inbound calls to your office.
Can drivers capture proof of delivery with a photo and signature?
Yes. Drivers collect a digital signature and/or photo at the door. Proof of delivery is timestamped and GPS-stamped, and is available to the office and client instantly.
How do I handle failed deliveries and reschedule them quickly?
The driver marks the delivery as failed with a reason code in the app. The office is alerted immediately and can reschedule the stop for the next available run in seconds.
Can I track all drivers on a live map during delivery runs?
Yes. The live dispatch map shows every driver's real-time location, current stop, and remaining jobs. You can intervene, reassign, or assist any driver without making a phone call.
How do I invoice clients for completed deliveries including extras?
Completed deliveries flow directly into invoices. Any surcharges — fuel levies, after-hours fees, or extra stops added on the day — are itemised and included automatically.
What does the software cost for a delivery business?
Plans start at $5 per employee per month. Businesses with 2 or fewer employees use the platform completely free. Every new account gets a 55-day free trial — no credit card required.
Ready to transform your field operations?
Join thousands of field service companies that trust Shifton to run smarter every day.





