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Car Towing and Vehicle Recovery Dispatch Management Software

Real-time dispatch, full visibility, verified service.

Real-Time Control for Towing & Recovery Operations

Car towing and vehicle recovery involves managing breakdowns, accident response, impounds, long-distance transports, and emergency roadside assistance — across multiple regions with unpredictable traffic and urgent timelines.

Nearest-truck dispatch — assign the closest available tow truck to each request automatically

Real-time fleet tracking — see every truck's location, status, and current job on one map

Digital proof of service — photos, timestamps, and condition reports attached to every job

How Shifton Field Service Empowers Car Towing / Vehicle Recovery Teams

A focused field-service toolkit for breakdowns, accident recovery, and transport logistics. Give dispatchers, coordinators, and drivers the same live map view to cut response times, improve visibility, and keep operations fully auditable.

Team Location Tracking — real-time crew positions showing who is where and time on-site

Mobile Access — one-tap shift start, task updates, and notifications on the phone

Digital Job Forms — fill out and sign forms with photos, signatures, and comments

Boost Efficiency with Towing Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion

Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram

Inventory Management — track tools, materials, and spare parts from warehouse to site

Streamline Towing Operations with Shifton Field Service

For towing companies operating across regions or under multiple insurance contracts, you need synchronized systems, verified records, and total visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync

Work Order History — complete record of every job for analysis and audits

Reporting — task completion rates, time per status, and team performance metrics

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

How does Shifton dispatch car towing / vehicle recovery drivers?

Shifton pinpoints the nearest available car towing / vehicle recovery driver, pushes the job with motorist location and vehicle details to their app, and tracks arrival ETA in real time.

Can Shifton manage 24/7 on-call schedules for towing companies?

Yes. Build rotating on-call rosters so car towing / vehicle recovery coverage is always staffed. Drivers receive automatic notifications when they move into or out of on-call duty.

How does Shifton log vehicle condition before car towing jobs?

Drivers complete a digital pre-tow condition form with photos in Shifton. The timestamped record protects your car towing / vehicle recovery business from false damage claims.

Does Shifton integrate driver hours with towing payroll reports?

Yes. GPS-verified clock-in/out data from each car towing / vehicle recovery job feeds directly into Shifton payroll reports, accounting for overtime, night rates, and per-call bonuses.

How can roadside assistance clients track their tow truck arrival?

Share a live tracking link with the motorist. They see the car towing / vehicle recovery driver's real-time location and ETA without needing to call dispatch for repeated updates.

Can Shifton manage impound yard drop-off logging for towed vehicles?

Yes. Drivers log vehicle drop-off at the impound yard within the Shifton job, recording time, mileage, and destination, giving your car towing / vehicle recovery operation a complete chain of custody.

What does Shifton cost for a car towing / vehicle recovery company?

The Tasks base module is free for up to 2 employees, $5.00/employee/month for larger teams. Additional modules are $5.00/employee/month each. A 55-day free trial is included.

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