Field Service Management for Stage & Rigging

Real-time dispatch, full visibility, verified safety. Shifton keeps stage setup and rigging operations coordinated and auditable.

Crew setting up stage rigging and lighting at an event site — Shifton Field Service
Home Page Live task map in Shifton showing field technicians on Google Map with filters and date range

Real-Time Control for Stage & Rigging Operations

Running a stage and rigging service means juggling event setups, lighting installations, truss builds, sound system rigging, dismantling, transport, and last-minute changes — all under tight deadlines and safety regulations. Teams need live visibility of who is available, where each crew is working, what equipment is on-site, and which tasks are lagging. That’s why Shifton delivers a field service platform built for Stage & Rigging — clear statuses, precise coordination, and smooth handoffs between project managers, riggers, and transport crews.

This event-production-ready Field Service solution streamlines operations by assigning the right crew to each setup, routing equipment trucks in real time, and tracking on-site progress with full accountability. Whether you’re building a stage, flying lighting rigs, or preparing for load-out, Shifton keeps every step synchronized, auditable, and safe.

With Shifton, production companies reduce setup delays, prevent scheduling conflicts, and maintain compliance with safety and load certifications — without constant phone calls or spreadsheets.

Start with Shifton and Work with pleasure

Shifton Field Service

  • Work with pleasure
  • Save time for what's important
  • Clarity and transparency of all tasks
Start free
Functionality

Features of Field Service Management for Stage & Rigging

How Shifton Field Service Empowers Stage & Rigging Teams

A focused field-service toolkit for rigging, stage setup, lighting, AV, and dismantling. Give coordinators, supervisors, and crews the same live picture to eliminate confusion, ensure safety, and keep operations auditable.

  • Team Location Tracking 
    Track crew and truck movement in real time.
    See who is where, how long they’ve been on-site, and where each technician worked during the shift.
    No chaos, no calls — everything is on the map.
  • Mobile Access 
    All the work is in your pocket.
    Technicians start the day with one tap, mark setup stages, upload photos, complete safety checks, and get live updates directly on their phone.
    No Excel files or paperwork — everything in one app.
  • Digital Job Forms 
    Create, fill out, and sign forms right in the system.
    Photos, signatures, and comments are all stored online with no paper trail.
    Ideal for rigging inspection forms, safety checklists, load certifications, and post-event reports.
  • Client Management 

Store all client and venue data in one place — contacts, addresses, site access info, and event history.
Managers have instant access to critical details, ensuring fast responses and consistent service quality.
No lost documents or duplicated records.

Plumbing repair kit Plastall Profi-100 Mirrek 100 g added to Shifton inventory
Task Calendar Home Page

Boost Efficiency with Stage & Rigging Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

  • Job Progress Tracking 
    Real-time control — from task creation to completion.
    See who’s working on which job, what’s done, and what’s still pending.
    Transparency that saves time, prevents confusion, and improves client satisfaction.
  • Instant Alerts 
    The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
    No surprises — you always know what’s happening in the team.
    Push, email, or Telegram — choose your preferred notification channel.
  • Inventory & Warehouse Management 
    Full control over tools, materials, and spare parts.
    Track what’s issued, where it’s used, and when restocking is needed.
    When creating a task, assign required materials in advance for smooth execution.
    Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
  • Access Control 
    Configure who sees what — each with their own access level.
  • Owner
  • Admin
  • Requester
  • Approvers 
  • Technicians 

Security and order in data without unnecessary exposure.

Streamline Stage & Rigging Operations with Shifton Field Service

For production and rigging companies working across multiple venues and events, you need synced systems, transparent communication, and full visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

  • Integrations 
    Connect Shifton Field Service with your tools: CRM, ERP, accounting, or scheduling platforms.
    Data syncs automatically — no manual updates.
  • Work Order History 
    A complete record of each event setup: who worked on it, when, and what was done — rigging points, load tests, lighting installs, sound setup, safety checks, and teardown.
    Convenient for audits, client billing, and insurance verification.
    No data is lost; everything is at hand.
  • Service Area 
    Managing multiple venues or cities? No problem. Divide the map into service zones and assign crews per location or region.
    Plan logistics, track teams, and monitor real-time work status — all from one dashboard.
    Unified control, transparent structure, local autonomy.
  • Reporting
    Track who completed which setups (or didn’t), how long each stage took, and total hours spent in each status.
    See team performance, equipment utilization, setup efficiency, and project profitability.

Shifton Field Service gives stage and rigging teams one operational picture — from warehouse dispatch to event teardown. You get real-time control, verified proof of work, and flawless execution for every production.

Real-time task map in Shifton showing field service jobs and employee activity on a live Google Map in the New York and Philadelphia area.
Resources

Want to learn more?

Connecting Field Service with Business Systems
Connecting Field Service with Business Systems
Field service management used to live in its own world — a few dispatchers, a fleet of technicians, and endless phone calls...
More details
Best Practices for Managing Field Technicians and Routes
Best Practices for Managing Field Technicians and Routes
Every service business depends on people in motion — technicians traveling from job to job, solving problems that keep clients’ lives and...
More details
Common Challenges in Field Service and How to Solve Them
Common Challenges in Field Service and How to Solve Them
Field service work looks simple from the outside: a client calls, a technician goes, the problem gets fixed. But anyone who has...
More details

Start making changes today!

Optimize processes, improve team management, and increase efficiency.