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Field Service Management for Animal Transport and Pet Transportation

Real-time dispatch, full visibility, documented care. Shifton keeps pet transport work coordinated and auditable.

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Professional driver loading a dog in a carrier into an animal transport van

Screenshot of the Shifton task map showing employee locations and task routes on the map near Rzeszów

Real-Time Control for Pet Transport Operations

Running animal transport means juggling bookings, crate sizing (IATA-compliant), health certificates, microchip/ID checks, pickups and handoffs, airport drop-offs, airline coordination, ground transfers, route/weather planning, welfare breaks, and post-arrival updates — often across tight timelines and multiple jurisdictions. Teams need live visibility of who is available, which handler/driver is on a run, what vehicle/crate is assigned, and where work is slipping. That’s why Shifton delivers a field service platform built for Pet Transportation — clear statuses, accurate coordination, and clean handoffs between coordinators, drivers/handlers, and clients.

This transport-ready Field Service solution streamlines operations by routing jobs, assigning the right handler/vehicle to the right pet and route, and monitoring progress and time on the road and at checkpoints. Whether you’re doing same-city transfers, airport-to-airport relays, or cross-border moves, Shifton keeps tasks organized, auditable, and off scattered chats.

With Shifton, providers cut missed handoffs, avoid “where is my pet?” calls, and maintain documented proof of care during the journey. You get the control to scale coverage across regions and seasons, meet airline and border requirements, and deliver a calmer owner experience without chaos.

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Shifton Field Service

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Clarity and transparency of all tasks

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Functionality

Features of Field Service Management for Animal Transport

How Shifton Field Service Empowers Animal Transport Teams

A focused field-service toolkit for bookings, pickups, welfare stops, airport handoffs, and deliveries. Give coordinators, drivers/handlers, and support teams the same live picture to cut delays, prevent missed connections, and keep work auditable.

Team Location Tracking — Team position tracking
Track employee movement in real time.
See who is where, how long they spent at a site / you can track where an employee was during the workday.
No chaos, no calls — everything is on the map.
Mobile Access — Mobile access
All the work is in your pocket.
Employees start the workday with one tap, mark tasks, and receive notifications right on the phone.
No Excel files or paperwork — everything in one app.
Digital Job Forms — Digital job forms
Create, fill out, and sign forms right in the system.
Photos, signatures, comments — everything is stored online with no paper trail.
Ideal for field teams and on-site services.
Client Management — Client management

Store all client data in one place — contacts, addresses, order history.
Managers see everything they need to respond quickly and maintain a high level of service.
No more lost phone numbers or duplicate Excel sheets.

Route tracking on Shifton Task Map (Satellite) with purple track, last point, and employee filters

Boost Efficiency with Pet Transport Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking
Real-time control — from task creation to completion.
See who’s working on which job, what’s done, and what’s still pending.
Transparency that saves time, prevents confusion, and improves client satisfaction.
Instant Alerts
The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
No surprises — you always know what’s happening in the team.
Push, email, or Telegram — choose your preferred notification channel.
Inventory & Warehouse Management
Full control over tools, materials, and spare parts.
Track what’s issued, where it’s used, and when restocking is needed.
When creating a task, assign required materials in advance for smooth execution.
Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
Access Control
Configure who sees what — each with their own access level.
Owner
Admin
Requester
Approvers
Technicians

Security and order in data without unnecessary exposure.

Streamline Pet Transport Operations with Shifton Field Service

For providers running mixed work across cities, borders, and airline partners, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations — Integration with other systems
Connect Shifton Field Service with your favorite tools: CRM, ERP, accounting.
Data syncs automatically — no manual updates.
Work Order History — Work order history
A complete history for each order: who performed it, when, and what was done.
Convenient for analysis, audits, and evidence-based reporting.
No data is lost; everything is at hand.
Service Area — Service zone
Do you have several branches? No problem. You can divide the map into service zones by specifying a certain territory on the map.
Plan work and track teams in different places / points / territories — all from one panel.
Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status.

Shifton Field Service gives animal transport teams one operational picture — from booking to handoff. You get real-time control, clean proof of care, and consistent delivery without the chaos.