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Automotive Field Service and Workshop Management Software

Real-time dispatch, full visibility.

Real-Time Control for Automotive Field Operations

Automotive field service means managing mobile repairs, glass and tire jobs, diagnostics, pick-up and drop-off, warranty and fleet service — often under tight windows with shifting priorities and varied skill requirements.

Skill-based assignment — match technicians to jobs based on tools, certifications, and vehicle type

Automated work-order routing — assign the right crew and track progress from first contact to sign-off

Parts-on-van tracking — know what inventory each mobile unit carries in real time

How Shifton Field Service Empowers Automotive Businesses

A focused field-service toolkit for mobile and on-site work. Give dispatch, managers, and crews the same live picture to cut delays and keep work auditable.

Team Location Tracking — real-time crew positions showing who is where and time on-site

Mobile Access — one-tap shift start, task updates, and notifications on the phone

Digital Job Forms — fill out and sign forms with photos, signatures, and comments

Boost Efficiency with Automotive Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion

Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram

Inventory Management — track tools, materials, and spare parts from warehouse to site

Streamline Automotive Operations with Shifton Field Service

For multi-branch providers and mobile crews, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync

Work Order History — complete record of every job for analysis and audits

Reporting — task completion rates, time per status, and team performance metrics

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

How does Shifton schedule staff across multiple automotive locations?

Shifton manages shifts for all your automotive business locations in one dashboard, balancing technician workloads, respecting certifications, and filling open slots with qualified staff.

Can service advisors create repair work orders directly in Shifton?

Yes. Service advisors enter vehicle details, fault descriptions, and parts needed. Shifton assigns the job to an available automotive technician and tracks progress to completion.

How does Shifton track automotive technician productivity metrics?

Shifton logs billed hours vs. clock hours per technician, giving automotive business managers clear efficiency data to coach staff, set targets, and improve bay throughput over time.

Does Shifton support appointment booking for automotive service bays?

Yes. Integrate customer appointments with bay and technician availability. Shifton prevents overbooking, spaces jobs correctly, and notifies automotive staff of their upcoming assignments.

How do automotive businesses handle employee leave requests in Shifton?

Employees submit leave requests in the Shifton app. Managers approve or decline with one tap, and the schedule updates instantly so automotive business coverage gaps are visible immediately.

Can Shifton generate payroll reports for flat-rate automotive techs?

Yes. Shifton tracks flat-rate units earned per job alongside clocked hours, giving your automotive business payroll team accurate data for both time-based and flat-rate compensation.

What does Shifton cost for an automotive business?

The Tasks base module is free for up to 2 employees, $5.00/employee/month for larger teams. Additional modules are $5.00/employee/month each. A 55-day free trial is included.

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