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Smart Home Installation and Service Management Software

Real-time dispatch, full visibility, documented installs.

Real-Time Control for Smart Home / IoT Operations

Smart home and IoT installation involves site surveys, device layouts, low-voltage runs, hub setup, Wi-Fi mesh tuning, protocol pairing, app onboarding, scene configuration, commissioning, and service calls — across multiple homes with varied ecosystems and strict access windows.

Room and zone tracking — monitor which areas are configured and at what installation stage

Parts management — track hubs, sensors, switches, and controllers with serial numbers per project

Protocol-based dispatch — assign technicians based on Zigbee, Z-Wave, Matter, or Wi-Fi expertise

How Shifton Field Service Empowers Smart Home

A focused field-service toolkit for surveys, installs, upgrades, and maintenance. Give coordinators, dispatchers, and technicians the same live picture to cut delays, avoid parts mix-ups, and keep documentation airtight.

Team Location Tracking — real-time crew positions showing who is where and time on-site

Mobile Access — one-tap shift start, task updates, and notifications on the phone

Digital Job Forms — fill out and sign forms with photos, signatures, and comments

Boost Efficiency with Smart Home

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion

Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram

Inventory Management — track tools, materials, and spare parts from warehouse to site

Streamline Smart Home / IoT Operations with Shifton Field Service

For providers running multiple crews and properties, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync

Work Order History — complete record of every job for analysis and audits

Reporting — task completion rates, time per status, and team performance metrics

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members

Task management & scheduling

Digital Forms

Mobile app for iOS & Android

Reports

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Frequently Asked Questions

Can your app schedule smart home device installations?

Yes. Technicians get job details, device specs, and customer Wi-Fi notes on their mobile app before arrival, cutting setup time significantly.

How do we track warranty and device config per job?

Attach device serial numbers, firmware versions, and config notes to each job record. Technicians and office staff access them anytime.

Can customers approve smart home proposals digitally?

Yes. Send branded quotes with equipment lists. Customers sign electronically, and the approved job flows straight to your dispatch board.

How do we manage recurring smart home maintenance visits?

Set automated recurring schedules per customer. The system auto-creates jobs, notifies technicians, and sends customers appointment reminders.

Can technicians log network and hub details in the field?

Yes. Custom forms capture hub model, IP settings, paired devices, and test results. Data syncs to the customer profile instantly.

Does the app handle multi-system jobs like AV plus security?

Yes. A single job can include multiple task checklists covering AV, security, lighting, and climate — all assigned to one or multiple techs.

What does smart home field service management cost?

Plans start at $5 per employee per month. Teams of 2 or fewer are free forever. Every plan includes a 55-day free trial, no credit card needed.

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