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Field Service Management for Generator Service & Maintenance

Real-time dispatch, full visibility, documented service. Shifton keeps generator maintenance organized, traceable, and compliant.

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Technician performing maintenance on a large standby generator in an industrial setting — Shifton Field Service

Shifton Task Map with purple route track, filters, and date range

Real-Time Control for Generator Operations

Running a generator service business means managing installs, commissioning, load-bank tests, PM visits (oil/filters/coolant), battery checks, ATS inspections, emergency callouts, parts swaps, and fuel issues — across commercial, industrial, and residential sites. Teams need live visibility of who’s available, which technician is on-site, what assets and serials are under service, and where work is slipping. That’s why Shifton delivers a field service platform built for Generator Service & Maintenance — clear statuses, accurate assignments, and clean handoffs between coordinators, technicians, and facility managers.

This generator-ready Field Service solution routes work orders, matches the right tech and parts kit to the right unit, and tracks progress, readings, and time on-site in real time. Whether you’re performing a quarterly PM, diagnosing a no-start, replacing an alternator, or testing transfer under load, Shifton keeps tasks organized, auditable, and out of messy chats.

With Shifton, providers cut repeat visits, prevent missed PM steps, and deliver photo-backed proof of work and service reports. You get operational control across territories, tighter compliance, and a better client experience.

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Shifton Field Service

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Clarity and transparency of all tasks

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Functionality

Features of Field Service Management for Generator Service & Maintenance

How Shifton Field Service Empowers Generator Service & Maintenance Teams

A focused field-service toolkit for PMs, diagnostics, emergency repairs, and compliance testing. Give coordinators, dispatch, and technicians the same live picture to reduce delays, avoid parts mix-ups, and keep documentation airtight.

Team Location Tracking
Track employee movement in real time.
See who is where, how long they spent at a site / you can track where an employee was during the workday.
No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket.
Employees start the workday with one tap, mark tasks, and receive notifications right on the phone.
No Excel files or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign forms right in the system.
Photos, signatures, comments — everything is stored online with no paper trail.
Ideal for field teams and on-site services.
Client Management

Store all client data in one place — contacts, addresses, order history.
Managers see everything they need to respond quickly and maintain a high level of service.
No more lost phone numbers or duplicate Excel sheets.

Shifton Task Calendar weekly view with employee, status, and service area filters

Boost Efficiency with Generator Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking
Real-time control — from task creation to completion.
See who’s working on which job, what’s done, and what’s still pending.
Transparency that saves time, prevents confusion, and improves client satisfaction.
Instant Alerts
The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
No surprises — you always know what’s happening in the team.
Push, email, or Telegram — choose your preferred notification channel.
Inventory & Warehouse Management
Full control over tools, materials, and spare parts.
Track what’s issued, where it’s used, and when restocking is needed.
When creating a task, assign required materials in advance for smooth execution.
Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
Access Control
Configure who sees what — each with their own access level.
Owner
Admin
Requester
Approvers
Technicians

Security and order in data without unnecessary exposure.

Streamline Generator Operations with Shifton Field Service

For providers running PM programs and emergency calls across regions, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.

Integrations
Connect Shifton Field Service with your favorite tools: CRM, ERP, accounting.
Data syncs automatically — no manual updates.
Work Order History
A complete history for each order: who performed it, when, and what was done.
Convenient for analysis, audits, and evidence-based reporting.
No data is lost; everything is at hand.
Service Area
Do you have several branches? No problem. You can divide the map into service zones by specifying a certain territory on the map.
Plan work and track teams in different places / points / territories — all from one panel.
Reporting
Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status.

Shifton Field Service gives generator service teams one operational picture — from PM to repair. You get real-time control, clean proof of work, and safer, more reliable power for every site.