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Field Service Management for Pool Maintenance

Real-time dispatch, full visibility, cleaner water. Shifton keeps pool maintenance operations coordinated and auditable.

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Real-Time Control for Pool Maintenance Operations

Managing pool service means juggling weekly routes, chemistry balancing, equipment checks, repairs, and seasonal openings/closings—across residential and commercial accounts with tight windows. Teams need live visibility of who’s onsite, what readings and equipment are on record, and where tasks slip. Shifton Field Service gives one operational picture with accurate ETAs, clean handoffs, and proof-of-work—so the day holds together without endless calls.

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Functionality

Features of Field Service Management for Pool Maintenance

How Shifton Field Service Empowers Pool Service Teams

A focused field-service toolkit for weekly service, chemical logging, equipment inspections, and incident reporting. Give managers, and techs the same live picture to cut delays and keep work auditable.

Team Location Tracking
Track technician movement in real time. See who is where, how long they spent at a pool, and where they were during the workday. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Techs start the workday with one tap, view routes/stops, mark tasks, log readings (pH, alkalinity, chlorine, salt/TDS), add notes/photos, and receive notifications on the phone. No Excel files or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for weekly service checklists, chemical application logs, equipment inspections, and incident reports.
Client & Site Management

Store all client and site data in one place — contacts, addresses, gate codes, pool type/volume, equipment lists (pump, filter, heater, chlorinator, automation), and service history. Managers see everything needed to respond quickly and keep quality high.

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Boost Efficiency with Pool Maintenance Field Service

Managing mixed pool work (routes, repairs, openings/closings) requires structured execution, clear ownership, and live coordination across managers, and field techs.

Job Progress Tracking
Real-time control — from dispatch to completion. See who is executing a task, what’s done, and which steps are ahead (skim, brush, vacuum, backwash/clean filter, adjust chemistry, equipment check). Transparency that saves time and nerves.
Instant Alerts
The system will notify you if a task didn’t start on time or slips into delay (problematic task). No surprises — you always know what’s happening in the team. Push, email, Telegram — choose your way to stay in the loop.
Inventory & Warehouse Management
Full control over chemicals and parts — chlorine, acid, alkalinity up, salt, stabilizer, algaecide, cartridges, O-rings, baskets, seals. Track what’s issued, where it’s used, and when to restock. When creating a task, specify which items will be needed to complete it. Fewer losses, more transparency: every product and consumable is accounted for — from warehouse to truck to site.
Access Control

Configure who sees what — each with their own access level:
Owner • Admin • Requester • Approvers (Manager) • Technicians (Pool Techs).
Security and order in data without unnecessary restrictions.

Streamline Pool Maintenance Operations with Shifton Field Service

For companies running multiple neighborhoods or route clusters, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with your tools: CRM, ERP/accounting, estimating/invoicing, routing/telematics, and payment systems. Data syncs automatically — no manual updates.
Work Order History
A complete history of each visit: who performed it, when, and what was done, with chemistry readings, chemicals dosed, photos, and sign-off. Convenient for analysis, audits, warranties, and evidence-based reporting. No data is lost; everything is at hand.
Service Area
Multiple neighborhoods or route clusters? No problem. Divide the map into service zones and weekly/bi-weekly routes. Plan work and track teams in different places — all from one panel. Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many visits (or didn’t), how much time was spent on each visit, and the time spent in every status.

Shifton Field Service gives pool maintenance teams one operational picture—from dispatch to completion. You get real-time control, clean proof of work, and KPIs that actually move: clearer pools, steadier workflows, predictable costs.

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