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Field Service Management for Solar Roof

Real-time dispatch, full visibility, protected production. Shifton keeps solar field work coordinated and auditable.

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Technician installing solar panels on a house roof

Shifton field service dashboard displayed on an iMac-style screen with task status widgets

Real-Time Control for Solar Roof Operations

Managing solar service means coordinating commissioning, IV/IR testing, inverter swaps, corrective maintenance, and utility/site access—across residential, C&I, and utility portfolios. Teams need live visibility of who’s onsite, which strings/components are impacted, and where jobs slip. Shifton Field Service gives one operational picture with accurate ETAs, clean handoffs, and proof-of-work—so the plan holds together without endless calls.

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Functionality

Features of Field Service Management for Solar

How Shifton Field Service Empowers Solar Teams

A focused field-service toolkit for installs, commissioning, O&M, and warranty/RMA. Give PMs, dispatch, and O&M techs the same live picture to cut delays and keep work auditable.

Team Location Tracking
Track technician movement in real time. See who is where, how long they spent on a site, and where they were during the workday. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Techs start the workday with one tap, view jobs, mark tasks, capture notes/photos/readings (strings, VOC/VMP, insulation), and receive notifications on the phone. No Excel files or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for commissioning sheets, IV-curve/IR tests, inverter swap logs, NCRs, and safety checklists.
Client & Site (Asset) Management

Store all client and site data in one place — contacts, addresses, array layout, inverter/combiner/breaker details, serials, warranties, and service history. Managers see everything needed to respond quickly and keep quality high.

Map view showing live GPS tracking of a field technician traveling across Ukraine, with route and stop markers

Boost Efficiency with Solar Field Service

Managing mixed solar work (residential, C&I, utility O&M) requires structured execution, clear ownership, and live coordination across PMs, dispatch, and field techs.

Job Progress Tracking
Real-time control — from dispatch to completion. See who is executing a task, what’s done, and which steps are ahead (lockout/tagout, test, repair, verify, restore). Transparency that saves time and nerves.
Instant Alerts
The system will notify you if a task didn’t start on time or slips into delay (problematic task). No surprises — you always know what’s happening in the team. Push, email, Telegram — choose your way to stay in the loop.
Inventory & Warehouse Management
Full control over parts and supplies — modules, optimizers, inverters, fuses, MC4s, wire, racking hardware, PPE. Track what’s issued, where it’s used, and when to restock. When creating a task, specify which items will be needed to complete it. Fewer losses, more transparency: every part and consumable is accounted for — from warehouse to truck to site.
Access Control

Configure who sees what — each with their own access level:
Owner • Admin • Requester (Dispatcher/PM) • Approvers (QA) • Technicians (Solar/O&M).
Security and order in data without unnecessary restrictions.

Streamline Solar Operations with Shifton Field Service

For operators managing multiple sites, portfolios, or utility regions, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with your tools: CRM, ERP/accounting, SCADA/monitoring portals, GIS, and permitting/billing. Data syncs automatically — no manual updates.
Work Order History
A complete history of each job: who performed it, when, and what was done, with readings, photos, component swaps, and sign-off. Convenient for analysis, audits, warranty/RMA, and evidence-based reporting. No data is lost; everything is at hand.
Service Area
Multiple sites, portfolios, or utility regions? No problem. Divide the map into service zones and routes. Plan work and track teams in different places — all from one panel. Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status. See uptime, response/repair time, truck rolls.

Shifton Field Service gives solar teams one operational picture—from dispatch to completion. You get real-time control, clean proof of work, and KPIs that actually move: higher uptime, fewer truck rolls, predictable costs.

Work order ticket history list showing job ID, status, assignee, and timestamps inside Shifton.

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