Field Service Management for Solar Roof

Real-time dispatch, full visibility, protected production. Shifton keeps solar field work coordinated and auditable.

Technician installing solar panels on a house roof
Home Page Live task map in Shifton showing field technicians on Google Map with filters and date range

Real-Time Control for Solar Roof Operations

Managing solar service means coordinating commissioning, IV/IR testing, inverter swaps, corrective maintenance, and utility/site access—across residential, C&I, and utility portfolios. Teams need live visibility of who’s onsite, which strings/components are impacted, and where jobs slip. Shifton Field Service gives one operational picture with accurate and clean handoffs, and proof-of-work—so the plan holds together without endless calls.

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Functionality

Features of Field Service Management for Solar

How Shifton Field Service Empowers Solar Teams

A focused field-service toolkit for installs, commissioning, O&M, and warranty/RMA. Give PMs, dispatch, and O&M techs the same live picture to cut delays and keep work auditable.

  • Team Location Tracking
    Track technician movement in real time. See who is where, how long they spent on a site, and where they were during the workday. No chaos, no calls — everything is on the map.
  • Mobile Access
    All the work is in your pocket. Techs start the workday with one tap, view jobs, mark tasks, capture notes/photos/readings (strings, VOC/VMP, insulation), and receive notifications on the phone. No Excel files or paperwork — everything in one app.
  • Digital Job Forms
    Create, fill out, and sign forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for commissioning sheets, IV-curve/IR tests, inverter swap logs, NCRs, and safety checklists.
  • Client & Site (Asset) Management

Store all client and site data in one place — contacts, addresses, array layout, inverter/combiner/breaker details, serials, warranties, and service history. Managers see everything needed to respond quickly and keep quality high.

Shifton Task Map with purple route track, filters, and date range
Shifton Field Service Employee Management Dashboard

Boost Efficiency with Solar Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

  • Job Progress Tracking 
    Real-time control — from task creation to completion.
    See who’s working on which job, what’s done, and what’s still pending.
    Transparency that saves time, prevents confusion, and improves client satisfaction.
  • Instant Alerts 
    The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
    No surprises — you always know what’s happening in the team.
    Push, email, or Telegram — choose your preferred notification channel.
  • Inventory & Warehouse Management 
    Full control over tools, materials, and spare parts.
    Track what’s issued, where it’s used, and when restocking is needed.
    When creating a task, assign required materials in advance for smooth execution.
    Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
  • Access Control 
    Configure who sees what — each with their own access level.
  • Owner
  • Admin
  • Requester
  • Approvers 
  • Technicians 

Security and order in data without unnecessary exposure.

Streamline Solar Operations with Shifton Field Service

For operators managing multiple sites, portfolios, or utility regions, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

  • Integrations
    Connect Shifton Field Service with your tools: CRM, ERP/accounting, SCADA/monitoring portals, GIS, and permitting/billing. Data syncs automatically — no manual updates.
  • Work Order History
    A complete history of each job: who performed it, when, and what was done, with readings, photos, component swaps, and sign-off. Convenient for analysis, audits, warranty/RMA, and evidence-based reporting. No data is lost; everything is at hand.
  • Service Area
    Multiple sites, portfolios, or utility regions? No problem. Divide the map into service zones and routes. Plan work and track teams in different places — all from one panel. Unified control, transparent structure, local autonomy.
  • Reporting
    Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status. See uptime, response/repair time, truck rolls.

Shifton Field Service gives solar teams one operational picture—from dispatch to completion. You get real-time control, clean proof of work that actually move: higher uptime, fewer truck rolls, predictable costs.

Work order ticket history list showing job ID, status, assignee, and timestamps inside Shifton.
Resources

Want to learn more?

Connecting Field Service with Business Systems
Connecting Field Service with Business Systems
Field service management used to live in its own world — a few dispatchers, a fleet of technicians, and endless phone calls...
More details
Best Practices for Managing Field Technicians and Routes
Best Practices for Managing Field Technicians and Routes
Every service business depends on people in motion — technicians traveling from job to job, solving problems that keep clients’ lives and...
More details
Common Challenges in Field Service and How to Solve Them
Common Challenges in Field Service and How to Solve Them
Field service work looks simple from the outside: a client calls, a technician goes, the problem gets fixed. But anyone who has...
More details

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