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Field Service Management for Snow Removal

Real-time dispatch, full visibility, storm-ready. Shifton keeps snow operations coordinated and auditable.

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Real-Time Control for Snow Removal Operations

Managing snow removal means juggling on-call and seasonal contracts, storm windows, priority sites, sidewalk/lot coverage, and post-storm verification—often under changing forecasts and tight SLAs. Teams need live visibility of who’s on route, which zones are cleared, what materials are used, and where work is slipping. Shifton Field Service gives one operational picture with accurate ETAs, clean handoffs, and proof-of-service—so routes run without endless calls.

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Functionality

Features of Field Service Management for Snow Removal

How Shifton Field Service Empowers Snow Removal Teams

A focused field-service toolkit for plowing, sidewalks, de-icing, and post-storm audits. Give account managers, dispatch, and crews the same live picture to cut delays and keep service verifiable.

Team Location Tracking
Track plow trucks and sidewalk crews in real time. See who is where, how long they spent at a site, and where they were during the workday/storm. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Crews start the shift with one tap, view routes, mark tasks (plow, shovel, blow, salt), add notes/photos, and receive notifications. No Excel or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign forms right in the system. Photos, signatures, comments — everything stored online with no paper trail. Ideal for storm logs, service checklists, slip/fall incident reports, and post-storm verification.
Client & Site Management

Store client and site data in one place — contacts, addresses, site maps, priority areas, trigger depths, and service history. Managers see what they need to respond fast and keep quality high.

Digital work order form with photo upload, checklist, and signature fields

Boost Efficiency with Snow Removal Field Service

Managing mixed work (commercial & residential, sidewalks/lot, on-call & seasonal) requires structured execution, clear ownership, and live coordination across account managers, dispatch, and field crews.

Job Progress Tracking
Real-time control — from dispatch to completion. See who is executing a task, what’s done, and what’s ahead (first pass, cleanup, salting, return visit). Transparency that saves time and nerves.
Instant Alerts
The system notifies you if a route hasn’t started on time or slips into delay (problematic task). No surprises — you always know what’s happening. Push, email, Telegram — choose your way to stay in the loop.
Inventory & Yard Management
Full control over materials and gear — salt, brine, sand, calcium/mag, blades, scrapers, fuel, PPE. Track what’s issued, where it’s used, and when to restock. When creating a task, specify required materials so trucks leave loaded right.
Access Control

Configure who sees what — each with their own access level:
Owner • Admin • Requester (Account Manager/Dispatcher) • Approvers (Client/Manager) • Technicians (Drivers/Shovel Crews).
Security and order in data without unnecessary restrictions.

Streamline Snow Removal Operations with Shifton Field Service

For providers covering multiple neighborhoods and route clusters, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with your tools: CRM, ERP/accounting, routing/telematics, and weather feeds. Data syncs automatically — no manual updates.
Work Order History
A complete history of each service: who did it, when, and what was done, with before/after photos, material logs, and sign-off. Useful for audits, slip-and-fall defense, and proof of service.
Service Area
Multiple neighborhoods or route clusters? No problem. Divide the map into zones and priority tiers. Plan work and track teams across all sites — from one panel. Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many services (or didn’t), time spent per stop, and time in every status.

Shifton Field Service gives snow teams one operational picture—from first pass to post-storm verification. You get real-time control, clean proof of service, and KPIs that actually move: faster clears, safer sites, predictable costs.

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