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Field Service Management for Transportation

Real-time dispatch, full visibility, fewer empty miles. Shifton keeps transportation operations coordinated and auditable.

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Highway with trucks and cars next to a logistics port and parked vehicles, representing transportation and freight flow.

Route tracking on Shifton Task Map (Satellite) with purple track, last point, and employee filters

Real-Time Control for Transportation Operations

Managing transportation means juggling linehaul, drayage, last-mile, and LTL/FTL—across tight appointment windows, yard constraints, and compliance. Teams need live visibility of where drivers and assets are, what loads are in play, and where dwell builds. Shifton Field Service gives one operational picture with accurate and clean handoffs between planners, dispatch, and drivers, and proof-of-work—so the plan holds together without endless calls.

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Functionality

Features of Field Service Management for Transportation

How Shifton Field Service Empowers Transportation Teams

A focused field-service toolkit for pickup-to-delivery workflows. Give planners, dispatch, and drivers the same live picture to cut delays and keep work auditable.

Team Location Tracking
Track driver and vehicle movement in real time. See who is where, how long they spent at a stop, and where they were during the workday. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Drivers start the workday with one tap, view routes/loads, mark tasks (pickup/drop), capture notes/photos/POD, and receive notifications on the phone. No Excel files or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for bills of lading, DVIRs, access/yard notes, detention logs, and damage reports.
Client & Site Management

Store all shipper/consignee and site data in one place — contacts, addresses, gate/appointment windows, dock numbers, and job history. Dispatch sees everything needed to respond quickly and keep service quality high.

Live team location tracking map showing technicians around Kyiv and Kropyvnytskyi in Shifton interface.

Warehouse management interface in Shifton system

Boost Efficiency with Transportation Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking
Real-time control — from task creation to completion.
See who’s working on which job, what’s done, and what’s still pending.
Transparency that saves time, prevents confusion, and improves client satisfaction.
Instant Alerts
The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
No surprises — you always know what’s happening in the team.
Push, email, or Telegram — choose your preferred notification channel.
Inventory & Warehouse Management
Full control over tools, materials, and spare parts.
Track what’s issued, where it’s used, and when restocking is needed.
When creating a task, assign required materials in advance for smooth execution.
Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
Access Control
Configure who sees what — each with their own access level.
Owner
Admin
Requester
Approvers
Technicians

Security and order in data without unnecessary exposure.

Streamline Transportation Operations with Shifton Field Service

For fleets operating across lanes, regions, and yards, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with your tools: TMS/WMS, ERP/accounting, routing/optimization, ELD/telematics. Data syncs automatically — no manual updates.
Work Order (Load) History
A complete history of each load: who moved it, when, and what was done, with timestamps, geostamps, POD, photos, and notes. Convenient for analysis, audits, claims, and evidence-based reporting. No data is lost; everything is at hand.
Service Area
Multiple lanes, regions, or yards? No problem. Divide the map into service zones and routes. Plan work and track teams and assets across locations — all from one panel. Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status.

Shifton Field Service gives transportation teams one operational picture—from tender to POD. You get real-time control, verifiable service that actually move: on-time pickup/delivery, lower dwell, predictable costs.