How Shifton Field Service Works

Streamline Every On-Site Job

Shifton unites your field operations into one smooth flow — from dispatching to reporting. No chaos, no missed details, just total control.

Every task, every photo, every update stays in sync — so your service runs fast, clear, and effortlessly professional.

How Shifton Field Service Works
See Everything in Real Time

See Everything in Real Time

With Team Location Tracking, your whole crew comes alive on the map. You instantly know who’s on-site, who’s in transit, and who’s ready for the next job — no more “where are you?” messages.

Shifton logs every arrival and departure automatically, keeping a full history for any date. You can even adjust tracking accuracy: wider intervals for long routes or tighter updates for city tasks. The result — faster response times, smarter dispatching, and zero downtime.

Start with Shifton and Work with pleasure

Shifton Field Service

  • Work with pleasure
  • Save time for what's important
  • Clarity and transparency of all tasks
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Functionality

Assign Tasks with Precision

Creating and sending jobs takes seconds. Dispatchers fill in details — client info, address, tools, deadlines — and Shifton instantly finds the best match. The system shows who’s free, who’s nearby, and who’s equipped for the task.

Technicians see only what matters to them; managers see the full landscape. Notifications hit the mobile app instantly, keeping everyone aligned and ready to act.

Assign Tasks with Precision
Empower Your Team on the Go

Empower Your Team on the Go

Every technician has everything they need in their pocket. Through the Shifton mobile app, they receive assignments, mark progress, upload photos, collect signatures, and leave comments — all in real time.

No paperwork, no calls, no confusion. Just clear tasks, clear communication, and clear proof of every completed job.

Track, Analyze, and Improve

Real-time dashboards show exactly what’s happening across your field operation — which jobs are in progress, where time is spent, and where things get stuck.

Every move is documented: check-ins, pauses, completions, materials used, and client approvals. Shifton turns this data into insights that help you spot bottlenecks, balance workloads, and keep SLAs on point.

Deliver Consistency, Build Trust
Resources

Want to learn more?

Connecting Field Service with Business Systems
Connecting Field Service with Business Systems
Field service management used to live in its own world — a few dispatchers, a fleet of technicians, and endless phone calls...
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Best Practices for Managing Field Technicians and Routes
Best Practices for Managing Field Technicians and Routes
Every service business depends on people in motion — technicians traveling from job to job, solving problems that keep clients’ lives and...
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Common Challenges in Field Service and How to Solve Them
Common Challenges in Field Service and How to Solve Them
Field service work looks simple from the outside: a client calls, a technician goes, the problem gets fixed. But anyone who has...
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Optimize processes, improve team management, and increase efficiency.