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Industrial Automation Service and Maintenance Software

Real-time dispatch, full visibility, documented service.

Industrial Automation Service and Maintenance Software
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Real-Time Control for Industrial Automation Operations

Real-Time Control for Industrial Automation Operations

Industrial automation service involves PLC and HMI programming, sensor and actuator wiring, drive and VFD setup, SCADA integrations, commissioning, FAT/SAT support, and corrective maintenance — across plants and production lines with strict access, safety, and downtime windows.

Panel and line tracking — monitor which systems are in scope and at what commissioning stage
Engineer dispatch — assign qualified specialists based on PLC platform, drive brand, and site clearance
Parts and tools management — track components and test equipment issued per job
How Shifton Field Service Empowers Industrial Automation Service Teams

How Shifton Field Service Empowers Industrial Automation Service Teams

A focused field-service toolkit for commissioning, upgrades, audits, and break/fix. Give coordinators, engineers, and technicians the same live picture to cut delays, avoid parts mix-ups, and keep documentation airtight.

Team Location Tracking — real-time crew positions showing who is where and time on-site
Mobile Access — one-tap shift start, task updates, and notifications on the phone
Digital Job Forms — fill out and sign forms with photos, signatures, and comments
Boost Efficiency with Industrial Automation Field Service

Boost Efficiency with Industrial Automation Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking — real-time visibility from task creation to completion
Instant Alerts — notifications for delays or flagged issues via push, email, or Telegram
Inventory Management — track tools, materials, and spare parts from warehouse to site
Streamline Industrial Automation Operations with Shifton Field Service

Streamline Industrial Automation Operations with Shifton Field Service

For providers working across plants and lines, you need systems that talk to each other, airtight audit trails, and clear visibility of who did what, where, and when.

Integrations — connect CRM, ERP, and accounting tools with automatic data sync
Work Order History — complete record of every job for analysis and audits
Reporting — task completion rates, time per status, and team performance metrics
Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members
Task management & scheduling
Digital Forms
Mobile app for iOS & Android
Reports

Frequently Asked Questions

How do I schedule field technicians for planned maintenance windows?

Build recurring maintenance shifts in Shifton, assign certified techs, and publish the schedule so everyone knows their plant visit windows weeks in advance.

Can I manage technicians across multiple industrial client facilities?

Yes. Set up each facility as a location, assign techs per site, and monitor attendance and hours across all clients from one unified dashboard.

How do I track billable hours per client for invoicing?

Tag shifts with client job codes. Shifton exports detailed hour reports by location or code, giving your billing team accurate data for every service contract.

How do I handle urgent machine-down calls that disrupt the schedule?

Reassign or create an emergency shift in the app within seconds, notify the right tech instantly, and the rest of the schedule auto-adjusts around the change.

Can I enforce site-specific safety clock-in rules for hazardous facilities?

Use GPS-restricted clock-in so techs can only start the clock when physically on approved facility grounds, supporting your site safety and access protocols.

How do I manage overtime for techs on extended commissioning projects?

Real-time overtime alerts flag when a tech approaches weekly thresholds, letting you rotate in additional staff before project labor costs exceed the contract budget.

What is the cost of the software for an industrial automation service team?

$5 per employee per month. Businesses with 2 or fewer staff use it completely free. All accounts come with a 55-day free trial — start today, no card needed.

Ready to transform your field operations?

Join thousands of field service companies that trust Shifton to run smarter every day.