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Field Service Management for Veterinary Care

Real-time dispatch, full visibility, compliant care. Shifton keeps veterinary operations coordinated and auditable.

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Veterinarian team examining a happy golden retriever in a clinic

Shifton field service dashboard displayed on an iMac-style screen with task status widgets

Real-Time Control for Veterinary Care Operations

Managing veterinary care means juggling clinic rooms, mobile visits, surgeries, diagnostics, and shelter workflows—often under tight windows and strict protocols. Teams need live visibility of who’s onsite, which room or route is in use, and where tasks slip. Shifton Field Service gives one operational picture with accurate ETAs, clean handoffs, and proof-of-work—so the day holds together without endless calls.

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Functionality

Features of Field Service Management for Veterinary Care

How Shifton Field Service Empowers Veterinary Care Teams

A focused field-service toolkit for clinics, mobile vets, and shelters. Give coordinators, doctors, and techs the same live picture to cut delays and keep work auditable.

Team Location Tracking
Track staff and mobile vets in real time. See who is where, how long they spent in a room/home visit, and where they were during the workday. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Staff start the workday with one tap, view appointments, mark tasks, capture notes/photos/readings, and get notifications on the phone. No Excel files or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign forms right in the system. Photos, signatures, comments — stored online with no paper trail. Ideal for intake/exam sheets, vaccination records, consent forms, anesthesia/surgery checklists, and discharge notes.
Client & Patient Management

Store client and animal data in one place — contacts, addresses, species/breed, microchip, allergies, meds, treatment plans, and visit history. Coordinators see what’s needed to respond fast and keep quality high.

Technician signing a digital job form on a tablet interface

Boost Efficiency with Veterinary Field Service

Managing mixed work (clinic rooms, mobile routes, shelter intakes) requires structured execution, clear ownership, and live coordination across front desk, doctors, and techs.

Job Progress Tracking
Real-time control — from check-in to check-out. See who is executing a task, what’s done, and what’s next (triage, exam, labs/imaging, treatment, billing). Transparency that saves time and nerves.
Instant Alerts
The system notifies you if a visit didn’t start on time or slips into delay (problematic task). No surprises — you always know what’s happening. Push, email, Telegram — choose your way to stay in the loop.
Inventory & Pharmacy Management
Full control over supplies and meds — vaccines, anesthetics, antibiotics, sutures, bandages, test kits, PPE. Track what’s issued, where it’s used, and when to restock. When creating a task, specify needed items so rooms and mobiles are prepped right.
Access Control

Configure who sees what — each with their own access level:
Owner • Admin • Requester (Front Desk/Coordinator) • Approvers (Doctor/Manager) • Technicians (Vet Techs/Nurses).
Security and order in data without unnecessary restrictions.

Streamline Veterinary Operations with Shifton Field Service

For single clinics, multi-location groups, shelters, or mobile routes, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with your tools: practice management/EHR, lab/imaging systems, ERP/accounting, and billing/payments. Data syncs automatically — no manual updates.
Work Order (Visit) History
A complete history of each visit: who performed it, when, and what was done, with lab/imaging results, photos, prescriptions, and sign-off. Useful for audits, compliance, and follow-ups. No data is lost; everything is at hand.
Service Area
Single clinic, multi-location, or mobile routes? No problem. Divide the map into zones and routes. Plan work and track teams across rooms, sites, and home visits — all from one panel. Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many visits (or didn’t), time spent per step, and time in every status. See on-time starts.

Shifton Field Service gives veterinary teams one operational picture—from check-in to check-out. You get real-time control, clean proof of care, and KPIs that actually move: steadier workflows, safer compliance, predictable costs.

Task details screen in Shifton showing job info, status, and checklist

Resources

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