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Field Service Management for Veterinary Care

Real-time dispatch, full visibility, compliant care. Shifton keeps veterinary operations coordinated and auditable.

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Veterinarian team examining a happy golden retriever in a clinic

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Route tracking on Shifton Task Map (Satellite) with purple track, last point, and employee filters

Real-Time Control for Veterinary Care Operations

Managing veterinary care means juggling clinic rooms, mobile visits, surgeries, diagnostics, and shelter workflows—often under tight windows and strict protocols. Teams need live visibility of who’s onsite, which room or route is in use, and where tasks slip. Shifton Field Service gives one operational picture with accurate and clean handoffs, and proof-of-work—so the day holds together without endless calls.

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Functionality

Features of Field Service Management for Veterinary Care

How Shifton Field Service Empowers Veterinary Care Teams

A focused field-service toolkit for clinics, mobile vets, and shelters. Give coordinators, doctors, and techs the same live picture to cut delays and keep work auditable.

Team Location Tracking
Track staff and mobile vets in real time. See who is where, how long they spent in a room/home visit, and where they were during the workday. No chaos, no calls — everything is on the map.
Mobile Access
All the work is in your pocket. Staff start the workday with one tap, view appointments, mark tasks, capture notes/photos/readings, and get notifications on the phone. No Excel files or paperwork — everything in one app.
Digital Job Forms
Create, fill out, and sign forms right in the system. Photos, signatures, comments — stored online with no paper trail. Ideal for intake/exam sheets, vaccination records, consent forms, anesthesia/surgery checklists, and discharge notes.
Client & Patient Management

Store client and animal data in one place — contacts, addresses, species/breed, microchip, allergies, meds, treatment plans, and visit history. Coordinators see what’s needed to respond fast and keep quality high.

Live team location tracking map in Kyiv with driver/crew routes and status inside the Shifton dashboard

Boost Efficiency with Veterinary Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

Job Progress Tracking
Real-time control — from task creation to completion.
See who’s working on which job, what’s done, and what’s still pending.
Transparency that saves time, prevents confusion, and improves client satisfaction.
Instant Alerts
The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
No surprises — you always know what’s happening in the team.
Push, email, or Telegram — choose your preferred notification channel.
Inventory & Warehouse Management
Full control over tools, materials, and spare parts.
Track what’s issued, where it’s used, and when restocking is needed.
When creating a task, assign required materials in advance for smooth execution.
Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
Access Control
Configure who sees what — each with their own access level.
Owner
Admin
Requester
Approvers
Technicians

Security and order in data without unnecessary exposure.

Streamline Veterinary Operations with Shifton Field Service

For single clinics, multi-location groups, shelters, or mobile routes, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with your tools: practice management/EHR, lab/imaging systems, ERP/accounting, and billing/payments. Data syncs automatically — no manual updates.
Work Order (Visit) History
A complete history of each visit: who performed it, when, and what was done, with lab/imaging results, photos, prescriptions, and sign-off. Useful for audits, compliance, and follow-ups. No data is lost; everything is at hand.
Service Area
Single clinic, multi-location, or mobile routes? No problem. Divide the map into zones and routes. Plan work and track teams across rooms, sites, and home visits — all from one panel. Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many visits (or didn’t), time spent per step, and time in every status. See on-time starts.

Shifton Field Service gives veterinary teams one operational picture—from check-in to check-out. You get real-time control, clean proof of care that actually move: steadier workflows, safer compliance, predictable costs.