Field Service Management for Construction

Real-time dispatch, full visibility, safer timelines. Shifton keeps construction field work coordinated and auditable.

Construction workers wearing helmets assembling a steel building frame at an outdoor worksite.
Shifton Task Map with purple route track, filters, and date range

Real-Time Control for Construction Field Operations

Managing construction work means juggling crews, subs, inspections, deliveries, room flips, and punch lists—often across multiple sites and changing priorities. Teams need live visibility of who’s onsite, what tools and materials are issued, and where tasks are slipping. That’s why Shifton delivers a field service platform built for Construction—clear statuses, accurate  and clean handoffs between project managers, foremen, and back office.

This construction-ready Field Service solution streamlines operations by routing work orders, assigning the right crew to the right job, and monitoring progress and site time in real time. Whether you’re performing installs, inspections, or final punch, Shifton keeps tasks organized, auditable, and on time—without endless calls.

With Shifton, contractors reduce rework and idle time, keep timelines steady, and improve first-time-right. You get the control to scale operations, meet compliance targets, and deliver a better client experience across fast-moving projects.

Start with Shifton and Work with pleasure

Shifton Field Service

  • Work with pleasure
  • Save time for what's important
  • Clarity and transparency of all tasks
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Functionality

Features of Field Service Management for Construction

How Shifton Field Service Empowers Construction Teams

A focused field-service toolkit for daily reports, inspections, permits, and punch lists. Give PMs, foremen, and crews the same live picture to cut delays, protect quality, and keep work auditable.

  • Team Location Tracking
    Track crew movement in real time. See who is where, how long they spent on a site, and where they were during the workday. No chaos, no calls — everything is on the map.
  • Mobile Access
    All the work is in your pocket. Field employees start the workday with one tap, mark tasks, view plans/photos, and receive notifications on the phone. No Excel files or paperwork — everything in one app.
  • Digital Job Forms
    Create, fill out, and sign forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for daily reports, inspections, permits, and punch lists.

  • Client & Site Management

Store all client and site data in one place — contacts, addresses, specs, and work history. Managers see everything they need to respond quickly and keep quality high. No more lost phone numbers or duplicate Excel sheets.

Home Page Live task map in Shifton showing field technicians on Google Map with filters and date range
Work Order : Ticket History

Boost Efficiency with Construction Field Service

Managing field work across locations requires structure, accountability, and live coordination between dispatch, field teams, and stakeholders.

  • Job Progress Tracking 
    Real-time control — from task creation to completion.
    See who’s working on which job, what’s done, and what’s still pending.
    Transparency that saves time, prevents confusion, and improves client satisfaction.
  • Instant Alerts 
    The system notifies you if a task hasn’t started on time, if a delay occurs, or when an issue is flagged (missing part, location change, weather impact).
    No surprises — you always know what’s happening in the team.
    Push, email, or Telegram — choose your preferred notification channel.
  • Inventory & Warehouse Management 
    Full control over tools, materials, and spare parts.
    Track what’s issued, where it’s used, and when restocking is needed.
    When creating a task, assign required materials in advance for smooth execution.
    Fewer shortages, fewer errors, more transparency — every item tracked from warehouse to job site.
  • Access Control 
    Configure who sees what — each with their own access level.
  • Owner
  • Admin
  • Requester
  • Approvers 
  • Technicians 

Security and order in data without unnecessary exposure.

Streamline Construction Operations with Shifton Field Service

For contractors running multiple sites or regions, you need systems that talk to each other, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

  • Integrations
    Connect Shifton Field Service with your tools: CRM, ERP/accounting, document management, fleet. Data syncs automatically — no manual updates.
  • Work Order History
    A complete history of each order: who performed it, when, and what was done. Convenient for analysis, audits, and evidence-based reporting. No data is lost; everything is at hand.
  • Service Area
    Multiple sites or regions? No problem. Divide the map into service zones by territory or project. Plan work and track teams in different places — all from one panel. Unified control, transparent structure, local autonomy.
  • Reporting
    Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status.

Shifton Field Service gives construction teams one operational picture—from dispatch to closeout. You get real-time control, clean proof of work that actually move: fewer delays, steadier timelines, and fewer costly overruns.

Live team location tracking map in Kyiv with driver/crew routes and status inside the Shifton dashboard
Resources

Want to learn more?

Connecting Field Service with Business Systems
Connecting Field Service with Business Systems
Field service management used to live in its own world — a few dispatchers, a fleet of technicians, and endless phone calls...
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Best Practices for Managing Field Technicians and Routes
Best Practices for Managing Field Technicians and Routes
Every service business depends on people in motion — technicians traveling from job to job, solving problems that keep clients’ lives and...
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Common Challenges in Field Service and How to Solve Them
Common Challenges in Field Service and How to Solve Them
Field service work looks simple from the outside: a client calls, a technician goes, the problem gets fixed. But anyone who has...
More details

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