One of the most important tasks for call center managers is creating and maintaining schedules for operators and other employees.
However work schedule for a call center requires a lot of time and is prone to errors.
Simplify your planning with Shifton and save more time that you can imagine
Create a work schedule in just a few clicks and forget about countless tables.
When creating schedules, consider the number of call center operators and work shifts.
Shifton automatically assign shifts for each employee in the most optimal way.
Track working hours and requests for break your employees with an accurate and easy to use application.
When creating a schedule, Shifton takes into account a variety of parameters such as: the number of employees and shifts, work and off days, and worked hours.
If changes are made to the schedule, employees will be notified immediately.
Simplify the payroll process and create reports based on your call center's statistical data.
Get reports on each employee's salary, overtime, and bonuses and penalties.
With Shifton, you can quickly create an efficient schedule for any number of departments and employees with just a few clicks!
Numerous useful modules help create your call center's work schedule as quickly and efficiently as possible.
The intuitive Shifton mobile app allows call center operators and managers to easily learn how to use our online service.
Setting up employee work schedules takes only a few minutes, so you can quickly return to critical tasks.
Many functions and integrations allow Shifton to be used as a single program for performing and tracking day-to-day tasks in the call center.