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Home / Features / Job Tracking and Work Order History Software for Field Crews

Job Tracking and Work Order History Software for Field Crews

Track every job from dispatch to completion with a full audit trail. See who was assigned, when work started and finished, what was done, and who signed off — all in real time.

Job Tracking and Work Order History Software for Field Crews
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Instant Job Status for Dispatchers and Field Managers

Instant Job Status for Dispatchers and Field Managers

Finding a specific past job among thousands of records shouldn't take more than seconds. Dispatchers and managers need instant access to complete job history with all attached documentation.

Advanced search — filter by date, technician, client, location, or status to find any record instantly
Complete job records — photos, client signatures, checklist results, and time logs attached to every entry
Audit-ready documentation — comprehensive records for client disputes, audits, and performance reviews

Every job fully documented and searchable — audits, disputes, and reviews backed by real evidence.

Automated Time Tracking and Error-Free Job Reports

Automated Time Tracking and Error-Free Job Reports

Manual timesheets are inaccurate and time-consuming. Job duration, travel time, and stage transitions should be captured automatically as work progresses.

Automatic time tracking — job duration, travel time, and stage transitions recorded without manual input
Verified data for billing — completion times, material usage, and labor hours ready for payroll
No guesswork — accountants and coordinators work with accurate, system-generated data

Accurate time data flows directly to payroll and billing — no manual timesheets, no disputes.

Performance Insights from Field Service Job Data

Performance Insights from Field Service Job Data

Recurring issues, underperforming routes, and process bottlenecks hide in job data. Without cross-project comparison, these patterns stay invisible.

Cross-project comparison — detect recurring issues and spot process bottlenecks across time periods
Top performer identification — recognize best results and pinpoint areas needing improvement
Actionable improvements — optimize routes, refine checklists, and reduce repeat visits based on evidence

Historical data reveals what works and what doesn't — turning past jobs into future improvements.

Searchable Work Order Archive with Built-In Analytics

Searchable Work Order Archive with Built-In Analytics

Active jobs need real-time visibility — who is working on each one, what stage it's at, and whether it's on schedule. Without live tracking, delays surface too late to fix.

Real-time status — see every active job's current stage and assigned technician
Schedule monitoring — instantly spot jobs that are on track, delayed, or at risk
Live dashboards — office and field teams synchronized with the same up-to-date information

Live visibility keeps everyone aligned — delays are caught early and projects stay on track.

Free forever

Start with the Free Plan

No time limits. Get full access to core features and upgrade when you're ready.

Up to 2 team members
Task management & scheduling
Digital Forms
Mobile app for iOS & Android
Reports

Frequently Asked Questions

What information is tracked for each job?

Every job records: assignment, dispatch time, travel, start/end times, status changes, technician notes, photos, parts used, customer signature, and completion timestamp.

Can I see job status in real time?

Yes. The dispatcher dashboard shows live status for every job — scheduled, in progress, paused, completed, or overdue. Filter by crew, date, or priority.

Is there a full history for each work order?

Yes. Every work order has a complete timeline — every status change, note, photo, and edit is logged with timestamps and user info.

Can I search and filter past jobs?

Yes. Search by client, technician, date range, job type, or status. Export results to CSV for reporting or audits.

Do technicians update job status from Web, iOS, and Android?

Yes. Techs tap to update status — en route, arrived, in progress, completed — from Web, iOS, or Android. Updates appear on the dispatch board instantly.

Can clients see job progress?

Yes. Clients can track their job status through the customer portal — from scheduled to completed — with real-time updates.

Is job tracking included in the base plan?

Yes. Job tracking and work order history are part of the Tasks base module, which is free for up to 2 employees. For larger teams, it costs $5.00 per employee per month.

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