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Моментални Известия

Get real-time push notifications about job updates, schedule changes, delays, and emergencies. Keep dispatchers, technicians, and clients informed the moment something changes.

Моментални Известия
55 дни безплатно — пълен достъп, всички функции включени
Започни сега
Keep Field Crews and Dispatchers in Sync Instantly

Keep Field Crews and Dispatchers in Sync Instantly

Technicians receive push notifications the moment a new job is assigned — no need to check the schedule manually or wait for a dispatcher call.

Managers are instantly notified when a job is completed, a client signs a form, or a route change occurs — keeping the office in sync with the field.

Every alert is logged in the system timeline — creating a transparent record of who was notified, when, and what action followed.

Smart Alerts — Only What Matters, When It Matters

Smart Alerts — Only What Matters, When It Matters

Set custom alert rules by team, project type, or priority level — so each person receives only the notifications relevant to their role.

Filter out noise and prevent alert fatigue — technicians see job updates, dispatchers see schedule changes, managers see escalations.

Custom Notification Rules for Field Service Workflows

Custom Notification Rules for Field Service Workflows

See who has acknowledged an alert and who has started the task — allowing dispatchers to reassign instantly when someone is unavailable.

Time-sensitive jobs trigger priority alerts that stand out from routine notifications — ensuring urgent requests are never buried.

Faster Response Times with Real-Time Field Alerts

Faster Response Times with Real-Time Field Alerts

Issues are surfaced in real time — before they escalate into missed appointments, delayed invoices, or unhappy clients.

The gap between office decisions and field execution shrinks to seconds — enabling faster response times and higher customer satisfaction.

Безплатно завинаги

Започнете с Безплатния план

Без ограничение във времето. Получете пълен достъп до основните функции и надградете, когато сте готови.

До 2 члена на екипа
Управление на задачи и планиране
Дигитални формуляри
Мобилно приложение за iOS и Android
Отчети

Често задавани въпроси

What kind of alerts does Shifton send?

Shifton sends push notifications for new job assignments, status changes, schedule updates, delays, missed check-ins, and custom triggers you define.

Can I customize which alerts each role receives?

Yes. You configure notification rules per role — dispatchers get delay alerts, technicians get new assignments, managers get escalations. Each role sees only what matters to them.

Do alerts work on Web, iOS, and Android?

Yes. Notifications are delivered via push on iOS and Android apps, in-browser on Web, and on desktop. Nothing gets missed.

Can clients receive job status notifications?

Yes. Clients can get automated updates — when a technician is dispatched, en route, or when the job is completed. Reduces inbound calls.

Are there alerts for missed or overdue jobs?

Yes. If a job is not started on time or exceeds the expected duration, Shifton automatically alerts the dispatcher or manager.

Can I set up alerts based on custom conditions?

Yes. Define your own trigger rules — for example, alert when inventory drops below a threshold, or when a high-priority job is created.

Are instant alerts included in the base plan?

Yes. Push notifications and job alerts are part of the Tasks base module, which is free for up to 2 employees.

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