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Field Service Management for Dental Practice

Real-time dispatch, full visibility, compliant care. Shifton keeps dental operations coordinated and auditable.

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Real-Time Control for Dental Practice Operations

Managing a dental practice means juggling chair-time, room turns, sterilization, imaging, treatment plans, and billing—often across multiple operatories and locations with tight windows. Teams need live visibility of who’s where, what’s next, and where delays form. Shifton Field Service gives one operational picture with accurate ETAs, clean handoffs, and proof-of-work—so the day holds together without endless calls.

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Functionality

Features of Field Service Management for Dental Practice

How Shifton Field Service Empowers Dental Teams

A focused field-service toolkit for general and specialty practices, single-site or multi-location. Give doctors, coordinators, hygienists, and assistants the same live picture to cut delays and keep work auditable.

Team Location Tracking
Track staff movement in real time. See who is where (front desk, hygiene, operatory), how long they spent chairside, and where they were during the workday. No chaos, no calls — everything is on the map.

2. Mobile Access
All the work is in your pocket. Staff start the workday with one tap, mark tasks, view day lists/treatment notes, and receive notifications on the phone. No Excel files or paperwork — everything in one app.

3. Digital Job Forms
Create, fill out, and sign forms right in the system. Photos, signatures, comments — everything is stored online with no paper trail. Ideal for consent forms, treatment checklists, sterilization logs, and post-op instructions.

4. Client (Patient) Management
Store all patient data in one place — contacts, addresses, medical alerts, treatment plans, and visit history. Managers and coordinators see everything needed to respond quickly and keep service quality high. No more lost phone numbers or duplicate Excel sheets.

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Boost Efficiency with Dental Field Service

Managing mixed dental workflows (hygiene, exams, procedures, billing) requires structured execution, clear ownership, and live coordination across front desk, clinical, and management teams.

Job Progress Tracking
Real-time control — from check-in to check-out. See who is executing a task, what’s already done, and which steps are ahead (x-ray, exam, hygiene, procedure, billing). Transparency that saves time and nerves.
Instant Alerts
The system will notify you if a task didn’t start on time or slips into delay (problematic task). No surprises — you always know what’s happening in the team. Push, email, Telegram — choose your way to stay in the loop.
Inventory & Warehouse Management
Full control over materials and supplies — burs, composites, cement, anesthetics, PPE, trays. Track what’s issued, where it’s used, and when to restock. When creating a task, specify which items will be needed to complete it. Fewer losses, more transparency: every consumable and tool is accounted for — from storeroom to operatory.
Access Control

Configure who sees what — each with their own access level:
Owner • Admin • Requester (Front Desk/Treatment Coordinator) • Approvers (Doctor/Manager) • Technicians (Assistants/Hygienists).
Security and order in data without unnecessary restrictions.

Streamline Dental Operations with Shifton Field Service

For single or multi-location practices, you need connected systems, airtight audit trails, and clean visibility of who did what, where, and when. This block mirrors your layout and keeps your service texts verbatim.

Integrations
Connect Shifton Field Service with your tools: practice management/EHR, imaging, ERP/accounting, and billing/claims. Data syncs automatically — no manual updates.
Work Order (Visit) History
A complete history of each visit: who performed it, when, and what was done, with images, notes, and sign-off. Convenient for analysis, audits, compliance, and evidence-based reporting. No data is lost; everything is at hand.
Service Area
Single or multiple locations? No problem. Divide the map into service zones by clinic/operatory blocks. Plan work and track teams across rooms and sites — all from one panel. Unified control, transparent structure, local autonomy.
Reporting
Track who completed how many tasks (or didn’t), how much time was spent on each task, and the time spent in every status.

Shifton Field Service gives dental teams one operational picture—from check-in to check-out. You get real-time control, clean proof of work, and KPIs that actually move: steadier workflows, safer compliance, predictable revenue.

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