My Profile

The My Profile section is used to manage your personal account information.

In this section, you can:

view and edit your profile details;
upload and update your profile photo;
download your profile data in JSON format;
configure time zone, time format, date format, and interface language.

How to Open the “My Profile” Section

Click your name or profile icon at the top of the interface.
This is the rightmost icon in the top-right corner.
Select “My Profile.”

Main Information

The Main information block contains the main user details.

Fields:

First name * — user’s first name.
Last name * — user’s last name.

Note: Company settings may include an option to display the name specified when the employee was invited.
If this option is enabled, changes to your first and last name in your profile will only be visible to you and will not be shown to other users.

Date of birth — date of birth.
Gender — gender.
Phone number — phone number.
E-mail — email address.
I.D. — internal user identifier.

Fields marked with * are required.

After making changes, click “Save.”

If you do not click “Save,” the changes will not be applied.

Address

The Address block is used to specify your address information.

Fields:

Country / Region — country or region.
State / Province / Region — state or region.
City — city.
Zip code / Postal code — postal code.
Address — full address.

After editing, click “Save.”

User Time Zone and Interface Language

The User time zone and interface language block is used to configure how time, date, and language are displayed in the system.

Field descriptions

Time zone * — your time zone.
Used for correct display of task times, notifications, and reports.
Time format *:
- 12-hour — 12-hour format (for example, 02:30 PM);
- 24-hour — 24-hour format (for example, 14:30).
Date format *:
- DD.MM.YYYY — day.month.year (for example, 16.07.1995);
- MM.DD.YYYY — month.day.year (for example, 07.16.1995).
Choose language * — system interface language.

Available interface languages

The following languages are available in the system:

English
Русский
עִבְרִית
Українська
Deutsch
Polski
Español
Ελληνικά
العربية
Azərbaycan
বাংলা
Български
Magyar
Tiếng Việt
Dansk
Bahasa Indonesia
Italiano
Қазақ
한국어
Latviešu
Lietuvių
Македонски
普通话
Nederlands
Norsk
Português
Română
Slovenčina
Slovenščina
Türkçe
Suomi
हिन्दी
Hrvatski
Čeština
Svenska
Eesti
日本語
Français
ไทย
Filipino (Tagalog)
Afrikaans

After changing the settings, click “Save.”

Profile Photo

Your current profile photo is displayed in this section.

Uploading a New Photo

Click the upload area or drag and drop a file into it.
Select an image from your device.

A note is displayed under the upload field:

Drop file here or click to upload
The file must be less than 102400kb in size

Click “Save” after selecting the file.

If you do not click “Save,” the new photo will not be applied.

Downloading Profile Data

A button is available to download your account data.

To download your data:

Click the profile data download button.
The file will be downloaded in JSON format.

Saving Changes

When modifying any profile data, including:

main information;
address;
time and date formats;
interface language;
profile photo;

you must click “Save.”

If the button is not clicked, the changes will not be saved.

Notifications

The Notifications section is used to configure how you receive system messages and reminders.

For each notification type, you can choose one or multiple delivery channels:

E-mail
Push (browser or mobile app notifications)
Text (SMS)
Telegram

Available Notification Types

You can enable or disable notifications for the following events:

Newsletter — product updates and system news.
Password change — notifications when your account password is changed.
Notify about assigned task — when a task is assigned to you.
Notify about assigned to-do — when a to-do item is assigned to you.
Notify about transfers — notifications about inventory transfers between warehouses / locations.
Reminder about to-do — reminder before a to-do deadline.
The reminder time can be configured, for example:
5 minutes before the deadline.
Notify about unstarted to-do (admins only) — notifications for administrators about to-do items that have not been started.

Telegram Notifications

To receive notifications via Telegram, you can:

connect Telegram through the system interface; or
use a bot token:

SMS Notifications

The following conditions apply to SMS notifications:

SMS notifications are a paid feature.
To use SMS delivery, your company balance must be topped up.
The cost of one SMS depends on the country and carrier and usually ranges from $0.20 to $0.70 USD per message.

Additionally:

We cannot guarantee stable SMS delivery since delays on the mobile carrier side are possible.

Saving Notification Settings

After changing any notification settings, click “Save.”

If you do not click “Save,” the changes will not be applied.

Account Actions

The Account Actions section contains security and account management options.

Log out from all devices

This option allows you to sign out of your account on all devices where you are currently logged in.

Use this feature if:

you suspect unauthorized access;
you logged in on a shared or public device;
you want to reset all active sessions.

To apply the action, confirm your decision in the dialog window.

This action cannot be undone.

Delete account

You can delete your own account if you are not the company owner.

After deletion:

your user account will be permanently removed;
you will lose access to the system;
this action cannot be undone.

If you are the company owner

If you are the owner of the company, deleting your account is not possible.

To delete your account as an owner, you must first:

Transfer owner rights to another employee in Company Settings.

If you need to delete the entire company, you can do this on the:

Manage Company Settings page.

Frequently Asked Questions (FAQ)

Q: Why are my profile changes not visible to other users?
A: Your company may have an option enabled to display the name used during the invitation. In this case, changes to your first or last name are visible only to you.

Q: What happens if I don’t click “Save” after making changes?
A: None of your changes will be applied. You must click Save to store any updates.

Q: Can I change my email address in the profile?
A: Yes. Update the email field and click Save to apply the change.

Q: Why is my new profile photo not displayed?
A: Make sure you clicked Save after uploading the image.

Q: Is there a file size limit for profile photos?
A: Yes. The file must be smaller than 102400 KB.

Q: In which format is profile data downloaded?
A: Your data is downloaded in JSON format.

Q: Can I change my time zone without changing my country?
A: Yes. Time zone is configured independently in profile settings.

Q: What time formats are supported?
A: 12-hour and 24-hour formats.

Q: What date formats are supported?
A: DD.MM.YYYY and MM.DD.YYYY.

Q: Why am I not receiving email notifications?
A: Check that email notifications are enabled in the Notifications section and verify your email address and spam folder.

Q: Why am I not receiving SMS notifications?
A: SMS requires a positive company balance and enabled SMS notifications. Delivery also depends on mobile carriers.

Q: Is SMS notification free?
A: No. SMS is a paid feature and costs approximately $0.20–$0.70 USD per message, depending on the country.

Q: How do I enable Telegram notifications?
A: Connect Telegram in the Notifications section or use the provided bot token.

Q: What does “Log out from all devices” do?
A: It ends all active sessions on every device where your account is logged in.

Q: Can I delete my account?
A: Yes, if you are not the company owner. Owners must transfer ownership first.