Usedesk is a helpdesk platform.
How Shifton works with Usedesk
Shifton does not have a ready-made Usedesk integration. It does not change agent statuses in Usedesk by itself either. What it has is an open API, and a team or its developers can use that API to connect Shifton with Usedesk or with any other tool of their own.
Where such a connection helps
Support teams that work in shifts want their helpdesk to know who is on shift. The open API is the starting point for a link like that. What it can do for your case is for your developers to check. Your team builds and maintains the connection. Shifton does not.
Start free
Shifton is free for up to 10 employees while no paid module is switched on. Paid modules come with a trial of up to 60 days. See the pricing page for the modules and prices.