Bank Workforce Management Software for Australian Banks

Efficient Multi-Branch Scheduling – Shifton enables banks to manage schedules for multiple branches seamlessly. For example, a mid-sized bank with 10 branches across different cities can create a centralised schedule to optimise staffing levels across all locations. Its Multi-Language Support enhances ease of use.

Customisable Schedules Based on Demand – Banks often face peak hours during salary payout periods, holidays, or loan application seasons. Shifton’s dynamic banking schedule generator ensures additional staff are assigned to manage surges. For instance, during the first week of the month, teller coverage can be increased to handle higher transaction volumes effectively.

Real-Time Adjustments – Unexpected absences or increased customer footfall no longer disrupt operations. Shifton’s Bank Workforce Management Software notifies available employees instantly to fill vacant shifts, reducing wait times and maintaining service quality.

Workload Forecasting – Using historical data and predictive analytics, Shifton’s software solutions for banking anticipate workload peaks, allowing managers to plan staffing proactively. For example, during mortgage renewal season, banks can predict an increase in loan processing requests and allocate loan officers accordingly.

Cost Reduction – Shifton helps reduce labour costs by ensuring optimal staff coverage without overstaffing. Additionally, tools like Geofencing and Location Tracking verify that employees are onsite, preventing overpayments for unworked hours.

Centralised Workforce Management – For banks operating multiple locations, Shifton’s centralised Bank Workforce Management Software allows managers to oversee employee schedules, performance, and attendance across all branches via a single dashboard.