Bank Workforce Management Software for Australian Banks

Streamline Bank Workforce Management with Shifton: Automate scheduling, optimise staff allocation, boost productivity and reduce costs.

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Color-coded employee shift calendar for efficient scheduling with SHIFTONE, April 6-12, 2020.

Enhance Banking Operations with Bank Workforce Management Software

This industry demands precision, efficiency, and consistency to deliver excellent customer service while maintaining operational excellence. Shifton’s advanced Bank Workforce Management Software offers a comprehensive workforce management system designed to meet these critical demands.

With robust software tailored for the banking sector, Shifton enables managers to create optimised schedules that align with branch requirements, employee availability, and customer demands. Whether managing frontline tellers, loan officers, or back-office personnel, Shifton simplifies workforce planning and saves valuable time.

Typically, bank managers spend hours manually balancing shifts, which often leads to staffing gaps during peak customer hours. Shifton’s Bank Workforce Management Software automates and dynamically adjusts schedules, ensuring optimal staff coverage during busy periods.

Ideal for both small local branches and large banking enterprises, Shifton’s tools include real-time scheduling, integrated banking reporting software, and compliance monitoring — all designed to help financial institutions streamline operations, reduce costs, and deliver superior customer service.

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Features of Shifton for Banking Industry

Streamline Bank Scheduling with Bank Workforce Management Software

Shifton’s Bank Workforce Management Software simplifies complex shift management across multiple departments and branches.

  1. Efficient Multi-Branch Scheduling – Shifton enables banks to manage schedules for multiple branches seamlessly. For example, a mid-sized bank with 10 branches across different cities can create a centralised schedule to optimise staffing levels across all locations. Its Multi-Language Support enhances ease of use.

  2. Customisable Schedules Based on Demand – Banks often face peak hours during salary payout periods, holidays, or loan application seasons. Shifton’s dynamic banking schedule generator ensures additional staff are assigned to manage surges. For instance, during the first week of the month, teller coverage can be increased to handle higher transaction volumes effectively.

  3. Real-Time Adjustments – Unexpected absences or increased customer footfall no longer disrupt operations. Shifton’s Bank Workforce Management Software notifies available employees instantly to fill vacant shifts, reducing wait times and maintaining service quality.

Color-coded ShiftOn scheduling interface for May 2018, enhancing employee shift management and visibility.
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Enhance Banking Operations with Bank Workforce Management Software

Shifton’s Bank Workforce Management Software provides powerful tools for accurate time tracking, labour law compliance, and performance monitoring.

  1. Automated Time Tracking – Shifton records employee work hours, breaks, and overtime in real-time. This ensures compliance with regional labour laws and bank policies. For example, financial institutions can significantly reduce compliance errors by using Shifton’s precise time-tracking capabilities.

  2. Labour Law Compliance Alerts – Compliance in the banking sector is vital, as penalties for violations can be costly. Shifton’s software sends automatic alerts to managers if employees approach overtime limits or miss mandatory breaks, helping to avoid regulatory issues.

  3. Detailed Reporting for Audit Readiness – Banks can generate comprehensive reports on attendance, labour costs, and productivity using Shifton’s banking and finance software for reporting. These detailed insights simplify audits, performance evaluations, and ongoing compliance monitoring.

Maximise Efficiency with Bank Workforce Management Software

Shifton empowers banks with data-driven insights and forecasting capabilities through its Bank Workforce Management Software, helping managers allocate resources efficiently and reduce operational costs.

  1. Workload Forecasting – Using historical data and predictive analytics, Shifton’s software solutions for banking anticipate workload peaks, allowing managers to plan staffing proactively. For example, during mortgage renewal season, banks can predict an increase in loan processing requests and allocate loan officers accordingly.

  2. Cost Reduction – Shifton helps reduce labour costs by ensuring optimal staff coverage without overstaffing. Additionally, tools like Geofencing and Location Tracking verify that employees are onsite, preventing overpayments for unworked hours.

  3. Centralised Workforce Management – For banks operating multiple locations, Shifton’s centralised Bank Workforce Management Software allows managers to oversee employee schedules, performance, and attendance across all branches via a single dashboard.

Streamline workforce scheduling with the SHIFT ON tools intuitive interface and data visualization features.
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