Intercom is a customer service platform.
How Shifton works with Intercom
Shifton does not have a ready-made Intercom integration. It does not change agent statuses in Intercom by itself either. What it has is an open API, and a team or its developers can use that API to connect Shifton with Intercom or with any other tool of their own.
Where such a connection helps
Support and contact center teams that work in shifts want their support tool to know who is on shift. The open API is the starting point for a link like that. What it can do for your case is for your developers to check. Your team builds and maintains the connection. Shifton does not.
Start free
Shifton is free for up to 10 employees while no paid module is switched on. Paid modules come with a trial of up to 60 days. See the pricing page for the modules and prices.