Law Firm Scheduling Software for South African Firms

Attorneys scheduling software – streamline legal operations and empower your firm’s success!

Team collaborating in a modern office, engaging in productive business discussions with professional attire.
Color-coded employee shift calendar for efficient scheduling with SHIFTONE, April 6-12, 2020.

Law Firm Scheduling Software for South African Legal Teams

Modern law practices in South Africa face constant pressure to maintain accurate calendars, coordinate staff, and meet client deadlines. Our platform serves as a comprehensive law firm scheduling software solution, designed to simplify workforce management while reducing administrative overhead. By automating shift assignments and providing real-time visibility into team availability, the system ensures that all legal professionals — from partners to support staff — stay aligned with evolving client needs.

Tailored for solo practitioners, midsize firms, and large legal enterprises in South Africa, this innovative law firm scheduling software consolidates scheduling, internal communication, and performance tracking in one place. Whether you require precise allocation of billable hours or streamlined resource distribution across multiple departments, the platform adapts to your operational demands.

Through its intuitive interface and flexible notifications, your legal team gains the ability to adjust schedules quickly — ensuring timely responses to court sessions, client consultations, and unforeseen changes. By eliminating the need for outdated spreadsheets, the law firm scheduling software empowers South African law firms to operate more efficiently, reduce administrative burdens, and deliver consistently high-quality client service.

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Functionality

Features of Shifton Service for Attorneys Industry

Streamline South African Legal Operations with Law Firm Scheduling Software

One of the most valuable capabilities of our platform lies in its advanced scheduling automation, which streamlines the entire process of assigning shifts, managing availability, and tracking time. For legal professionals in South Africa, staying on top of multiple cases, court appearances, and client consultations can be daunting. With our law firm scheduling software, all scheduling data becomes centralized, offering quick visibility into who is available to handle critical tasks or address urgent client requests. This level of transparency reduces the risk of double bookings, missed deadlines, or last-minute conflicts.

Beyond simple shift assignments, this powerful law firm scheduling software facilitates real-time collaboration among attorneys, paralegals, and support staff. Team members can update their availability, communicate with each other, and receive immediate notifications for any changes in schedules. As a result, South African law firms can maintain continuity in their services, respond swiftly to emerging legal demands, and uphold a professional image.

By taking the guesswork out of daily coordination, this law firm scheduling software enables legal teams to prioritise client matters, enhance productivity, and foster a more organised work environment. For law firms aiming to optimise performance and minimise administrative hurdles, this solution is the key to delivering exceptional legal counsel with confidence.

Color-coded ShiftOn scheduling interface for May 2018, enhancing employee shift management and visibility.
Effortless Task Tracking with SHIFTON Dashboard

Boost Case Efficiency with Law Firm Scheduling Software for South African Firms

Accurate time tracking is essential for any law firm aiming to manage billable hours, optimise resource allocation, and maintain profitable operations. That’s why our law firm scheduling software integrates intuitive timekeeping tools that enable staff to log both billable and non-billable hours with ease. Instead of using cumbersome spreadsheets or disconnected systems, South African legal teams can rely on a centralised dashboard that highlights each attorney’s workload and helps identify potential bottlenecks.

By aligning these insights with advanced law firm scheduling software, the platform ensures that no task goes unassigned or overlooked. Whether you’re managing solo practices or coordinating national legal teams, this tool provides the clarity and flexibility required to streamline operations.

Resource allocation also becomes more efficient through real-time analytics and performance metrics. With law firm scheduling software, partners can assess staffing needs for new or ongoing cases, reassign tasks swiftly when unexpected developments occur, and minimise downtime by distributing responsibilities evenly across the team.

This level of oversight not only improves staff utilisation but also leads to better client outcomes. Thanks to the software’s powerful features, deadlines are met consistently, and workloads remain balanced. In addition, custom scheduling alerts help teams respond to changes in hearings, consultations, or case filings in real-time — a major advantage in South Africa’s fast-paced legal environment.

Ultimately, this law firm scheduling software fosters a culture of accountability and collaboration across your legal practice. From improving communication to eliminating inefficiencies, it consolidates all critical data in one place, helping firms make informed decisions and drive consistent growth.

Legal firms using our law firm scheduling software report increased visibility, smarter time use, and improved service delivery. If you’re ready to upgrade your internal operations and prioritise what truly matters — serving your clients — this software is your next strategic move.

Stay Agile with Mobile Law Firm Scheduling Software in South Africa

Modern legal practices in South Africa demand flexibility — which is why mobile accessibility and seamless integrations are essential in today’s competitive legal landscape. Our law firm scheduling software offers a user-friendly mobile app that allows attorneys to update availability, confirm shifts, and track case milestones from any location. Whether in court, in transit, or working remotely, this feature ensures your team remains responsive and well-coordinated.

This level of on-the-go convenience transforms traditional tools into a dynamic law firm scheduling software solution tailored for modern needs. Legal teams can easily adjust to last-minute changes without missing client appointments or critical deadlines — essential in high-pressure legal environments.

Beyond scheduling, the law firm scheduling software integrates effortlessly with popular billing software, document management platforms, and internal communication tools. This interconnected system allows attorneys to work smarter by reducing time spent toggling between applications. All case-related information, schedules, and team communications are accessible from one place, enabling smooth transitions between tasks and departments.

With this fully integrated law firm scheduling software, South African firms can streamline internal workflows, minimise administrative burdens, and scale services efficiently. Whether your goal is to improve client responsiveness or better manage internal resources, this platform provides the tools to do both.

Firms adopting our law firm scheduling software report improved productivity, reduced scheduling conflicts, and more cohesive team collaboration. In a fast-evolving legal market like South Africa’s, such digital transformation is not just an upgrade — it’s a strategic advantage.

By keeping everything connected and mobile-ready, your law practice can maintain consistent workflows and deliver legal excellence without compromise.

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FAQ

Frequently asked questions

Is There A Fee For Using The Service?

Our service offers both a free plan for small companies and a paid plan, depending on your needs.

Can I Register Without A Mobile Phone Number?

A unique mobile phone number is required for registration. It will be tied to the account and cannot be used to register another account.

Can The Same Email Or Mobile Phone Number Be Used To Register Multiple Accounts?

Each account must use a unique phone number and email.

What Should I Do If I Don’t Receive An SMS With A Confirmation Code?

This could happen for several reasons: In some countries, SMS delivery might take longer. Please wait a few minutes. One of the SMS services in your country might be temporarily unavailable. The wrong phone number or country code might have been entered. Double-check the information provided. If none of the above resolves the issue, click the “Resend” button, and a new code will be sent to your phone. Please note, that there is a 30-second restriction between code requests. If the problem persists, contact our support team for assistance.

What Should I Do If I Don’t Receive A Confirmation Email?

Check the accuracy of the email address entered. Check your ‘Spam’ folder. If this doesn’t help, follow these steps: Click on your avatar in the top-right corner of the ‘Dashboard.’ Select ‘My Profile’ from the list. Click ‘Edit’ next to your email under the ‘General Information’ section. Click the green checkmark on the right and a new confirmation email will be sent. If the issue persists, contact our support team for assistance.

What Should I Do If The Phone Number Or Email I Entered Is Already Registered In The Service?

Use a different phone number or email.

Can I Use My Native Language For My First And Last Name, Or Do I Have To Use The Latin Alphabet?

Shifton supports entering names in any language.

Can I Enter A Double Name Or Surname In The Profile?

Shifton supports entering names in any language. However, special characters (such as !, “, №, etc.) are not allowed. This rule applies to names, company names, project names, and shift templates.

Is It Mandatory To Fill Out The Entire Profile?

Currently, only the “First Name” and “Last Name” fields, marked with a “*”, are required.

Can I Manually Select The Country And Time Zone?

Yes, this feature is available on the “Edit Profile” page in the “General Information” section. To set a time zone different from your country of residence, check the “Show all time zones” option.

Can I Disable External Notifications?

You can disable all or some types of external notifications on the “Profile Edit” page, in the “Notifications” section. Even with external notifications turned off, alerts about schedule updates and shift-related actions will still appear in the Shifton notification section. You can access this section by clicking the bell icon in the top left corner.

I’m Not Receiving Email Notifications. What Should I Do?

Try The Following: Check that your email address is entered correctly. Check your “Spam” folder. Ensure that email notifications are enabled in your profile settings. If everything is correct, the issue might be related to your email client.

How Do I Change The Date And Time Format?

To change the date and time format, update your country settings in your profile. In the ‘General Information’ section, you will find the ‘Time Format’ and ‘Date Format’ fields.

How Do I Change The Language On Shifton?

You can change the system language during registration or in your profile settings. The list of available languages is located in the “General Information” section. Select your preferred language and click “Save.” Shifton will be available in the chosen language after saving.

What Is The “My Files” Field For?

It allows you to upload files requested by your employer. These could include copies of passports, diplomas, etc. Employees can grant access to these files to the company owner by clicking the icon above the images. To remove a file from shared access, you need to send a request to the Shifton team.

What File Formats Can Be Uploaded?

Supported file formats include GIF, PNG, JPG, and PDF.

Is There A Limit On The Number Of Files That Can Be Uploaded?

No, but you cannot upload more than one file at a time.

How Do I Set My Working Hours?

You can do this in the “Availability” section of your profile.

What Does The Availability Setting Affect?

Administrators and company owners can create work schedules based on this availability data.

What Is The Difference Between Owners, Administrators, Managers, And Employees In The Company?

Company Owners can change employee rights (except their own), send invitations, and create and edit projects, schedules, and shift templates. Only owners can purchase paid modules. Administrators can change employee rights (except for owners), send invitations, process requests, and create and edit projects, work schedules, and shift templates. Managers can edit existing work schedules (shorten, extend, remove, and add employees) and process employee requests. Employees can view their schedules and send requests for breaks and shift changes.

How Do I Request Time Off Or Sick Leave?

In the top menu of Shifton, there is an icon with a tablet. Click it to select a period for holiday, sick leave, or vacation. You can request a break for a certain number of hours or days. In the requests, it’s necessary to indicate the reason for absence, and you can attach a file to support the claim.

Can An Employee Work In Multiple Companies At The Same Time?

Yes. For example, they can create their own company and simultaneously be an administrator/manager/employee in another.

What’s Included In The Free Plan?

The free plan includes: Adding and inviting up to 100 employees Various roles (administrator, manager, employee) Automatic scheduling (unlimited) Open shifts Shift exchanges/dropping Overtime control Night hour settings One project Mobile app API Access If you have more than 100 active employees and/or activate paid modules, you will automatically be switched to a paid plan.

Can Shifton Calculate Employee Salaries?

Yes, our system can calculate employee wages by the hour or by shift, as well as add bonuses and subtract penalties or advances. Based on this, you will receive a salary report.

How Can I Find Out The Actual Working Hours?

By connecting the “Attendance” module, you can track when an employee starts and finishes a shift. There is also an option to set a location, meaning the shift can only start when the employee arrives at the location. The system will record late arrivals, and if you add auto-penalties, a part of the payment for the shift can be deducted. You will also have access to a “Late Report.”

How Can I Know If An Employee Has Left The Shift Early?

You need the “Work Location Control” module to track the employee’s location during the shift and receive notifications if the employee leaves the location.

Can The System Track The Balance Of Vacation Days?

Yes, by connecting the “Leave Management” module, you will have an automatic calculation of vacation days based on the number of months worked, as well as manual additions and deductions to the vacation balance.

Can I Quickly Notify Employees About Shifts Or Find People For Shifts?

By activating the “Emergency Shifts and Notifications” module, you can create such shifts, and employees who are free at that time will receive notifications via all channels (email, push, Telegram) in the style of: “Shifts with a bonus are available for you, be the first to take them.” You can customise the message text to speed up the process of finding employees.

How Can I Assign Tasks To Employees During Shifts?

For office work, we recommend using the “Activity” module. You can create unique activity types, allowing your team to be as efficient as possible. Use different labels, schedules, roles, and skills for activities. You can also automatically distribute them based on selected criteria.

Can The System Forecast Schedules?

Yes, by using the “Forecasting” module. If historical data is available, preferably for a year or more, but even a few months may be enough, the system will automatically determine how many people are needed and assign them shifts. The system will take into account the minimum and maximum shift durations, as well as the percentage of traffic coverage.

Will We Have Support If We Require Help?

Yes, our support service is available 24/7 to help in any situation.

Can A Regular Employee Create A Company?

Yes, by clicking the “Create a Company” button and filling out the required fields.

In What Language Can I Name A Company?

You can name the company in any language.

Can I Delete A Company And Create A New One?

Yes, you can. To do so, you need to contact our support team.

Do I Need To Verify The Identity Of The Company Creator?

No.

What Should I Do If A Company With The Same Name Is Already Registered?

The service allows companies with the same name to be created.

How Many Companies Can I Create With One Account?

Currently, only one company can be created per account. However, you can create a second, third, etc. company with different details and then transfer ownership to yourself.

Are There Restrictions On Setting Basic Wages And Overtime Pay?

Employers can choose any currency and pay rate for their employees.

Are There Limits On The Number Of Projects?

Currently, you can create as many projects as you need. One project is free, and each additional one will be paid.

How Many Employees Can Be Added To One Project?

From one to all employees in the company.

How Many Administrators And Managers Can Be Assigned To A Project?

As many as necessary.

Can A Company Employee Create A Project?

Yes, if they have administrative rights.

Can I Select Multiple Countries Whose Public Holidays Will Be Projected Days Off?

You can manually create any holidays on the calendar, both official and non-official.

Can I remove employees from a project?

Yes, during project editing. They will remain on the company’s employee list, and the employer can reassign them to the project later.

Can I view which employees are available on a specific day?

You can view the company’s overall schedule if you are an administrator or owner. To do so, go to the “Work Schedule” page and select the desired day on the calendar.

Can one employee work on multiple projects at the same time?

Yes.

Can I change project settings after the schedule has been created?

You can change the name and some settings, but the project’s time zone cannot be altered once a schedule has been created.

Can I Create Multiple Schedules For One Project?

Yes, you can create additional schedules for the project.

What Should I Do If Incorrect Data Is Entered When Generating A Schedule?

After creating the schedule, you can view the list by clicking the “View Schedule List” button. Then, select the desired schedule, click “Edit,” and shorten it to make corrections.

How Do I Notify Employees Of Schedule Changes?

With any changes to the schedule, employees will receive notifications from Shifton’s notification system. Email notifications of schedule changes can be activated in profile settings. Shifton system notifications can be accessed by clicking the bell icon in the top left corner.

How Can I View The Full Company Schedule?

On the “Work Schedule” page, if you have administrator, manager, or owner rights, you will see all work schedules within a project.

Can I Create A Shift For An Employee On A Specific Day?

Yes. On the “Work Schedule” page, administrators, and managers should click the “+” next to the employee’s name. In the menu that appears, specify the shift duration and date. You can create the shift based on an existing template or manually set its parameters.

Can A Shift Have An Uneven Length Of Time, Like 9 Hours 30 Minutes?

Yes.

What Does “Split Shift” Mean?

You can divide a shift into two parts, keeping the first part and sending a request for the second part to be placed in "Open Shifts." Employees can then choose which part to keep and which to send to "Open Shifts."

How Do I Manually Add Or Remove Shifts?

You can click on a specific shift and delete it in the shift actions menu. You can also use the pencil icon on the "Work Schedule" page, labelled "Mass Actions."

What Should I Do With The Schedule Of A Dismissed Employee?

The shifts of a dismissed employee can be transferred to "Open Shifts" or deleted. In the first case, the shifts can be assigned to remaining employees or taken by others from the "Open Shifts" pool. In the second case, all shifts will be removed from the schedule.

Can Employees Be Grouped And Assigned A Team Leader?

Currently, this option is unavailable. However, you can divide employees into projects and assign a manager to each project.

What Are Open Shifts?

"Open Shifts" are shifts that are not assigned to any employees, or shifts where some employees are unable to work. These shifts can be removed or taken by other employees, for example, if they want to work overtime on a weekend.

What Payment Methods Are Available?

Additional service features can be paid for using PayPal and credit cards (Mastercard, VISA, American Express; Russian bank cards are not accepted).

When Is Payment For Modules Required?

Invoices for module usage are issued on the 1st of each month and must be paid within six days. If payment is not made on time, access to the modules will be frozen until the outstanding amount is fully paid.

Can I Top Up My Account In Advance?

Yes, you can contact our support team to get a link to top up your company's balance.

Can I Disable A Module Before The End Of The Month?

Yes, but this will not affect the total amount charged for module usage.

How Many Modules Can I Use At Once?

You can activate all available modules.

Where Can I View A List Of Available Modules?

By clicking the company name in the "Modules" section.