How to improve employee performance in a restaurant

Have you ever come across a product such as a restaurant scheduling app? If not, perhaps it's time to consider which processes, tasks, and routines can be executed with the aid of specialised software for personnel management in restaurants. Gain insights from Shifton’s developers to apply the best features of such products in your workflow.Being a restaurant manager is an endless race. You have to handle multiple tasks simultaneously, overseeing numerous staff, from a chef and sous-chefs to couriers, suppliers, cleaners, etc. Additionally, numerous emergencies can disrupt your process, and it's entirely your responsibility, although standard tasks cannot be postponed either. All of this, on top of the everyday tasks from scheduling to payroll to reporting, can catch up with you.However, you are not alone in this never-ending routine, as Shifton assists restaurant managers by simplifying their lives with the help of a single tool that can be a master key for you.You probably won’t be surprised by the automation in the restaurant business. Nonetheless, a specialised app for restaurant management can help you spend more time doing what you love and conserve your nerve cells.

Restaurant management tips for staff happiness benefits

Whether you’re using sales forecasts and labour targets to create restaurant employee schedules or managing payroll processes, Shifton provides you with the necessary tools every step of the way. With the help of Shifton’s scheduling app for restaurants, you can automate and execute the following processes efficiently:

• Accurately track working hours for each employee;
• Reduce time theft and buddy punching in your restaurant;
• Empower your team members to provide your customers with the best service possible.

The best way to achieve a happy team is to communicate with them. In a single restaurant, this is already complex as everyone is constantly on the move. What about when it comes to chain establishments, then? With Shifton’s restaurant management application, you provide your staff with a communication channel to connect with one another and with you as well. You can observe in real time how communication in a shared environment helps to reduce misunderstandings and, consequently, numerous drawbacks, and how it increases your staff's loyalty and makes them happier while their workload remains the same.

Enhance your staff's performance with shift schedule tips

For a restaurant, having a clear and well-thought-out schedule is essential. You need your chefs and their assistants to be at work at a scheduled time. Suppose you do not schedule your cleaners to start preparing the restaurant’s hall to greet visitors in its full splendour. You need waiters to be fully ready to start serving customers in a timely manner. Your reputation is at risk if any part of this operation fails due to scheduling errors.Utilising an automated restaurant staff scheduler is like a magic key. It helps enhance employees’ productivity and boost your revenue. Let’s consider how to decide on the type of schedule for your establishment and which tips to utilise to make it work seamlessly.

Scheduling software for restaurants

With the help of personnel management software, you can create a basic set of scheduling policies and adhere to them. This forms the foundation for the entire operation, and it helps you to manage how far in advance you will publish schedules and how far in advance employees need to request time off. You can also include setting minimum hours for each employee or designating particular shifts as high-traffic (and therefore more lucrative for tips) using a scheduling app for restaurants.As a result:

• You provide your team with a clear vision of their future work and the number of shifts/working hours they have to work.
• You demonstrate proficiency in time management and, therefore, reinforce your professionalism in your employees' eyes.
• You motivate your staff to select high-traffic shifts to earn more tips.

Employee engagement

Now, we move to the next step. You need to maintain the highest engagement of your team to ensure your restaurant's flawless operation. With an automated system for restaurant management, you can give your team real-time feedback on their performance, provide timely advice and receive their feedback. Software for restaurant management like Shifton provides managers and employees with a convenient communication channel and helps your team feel supported and engaged at work.

Employee retention

In the restaurant business, employee turnover seems natural, but it is a significant challenge at the same time, as finding and hiring true professionals who won't let you down is difficult. Efficiently managing your restaurant is about showing your employees that you respect their time and value their talent, thus making them engaged and loyal to their job. An effective restaurant management system is a key component of building a positive environment. Therefore, do not overlook the staff you have but simultaneously, evaluate their efficiency to decide on strengthening the team with new employees or encouraging your current personnel to work better. With Shifton's software for restaurant management, you can evaluate the efficiency of each worker using multiple parameters including working hours, overtime, customer satisfaction levels, etc.

Rapid notifications and reminders

Do you want your staff to execute their duties perfectly? Is it crucial for them to handle the multiple tasks you set? Do not risk anything being missed or forgotten. Automated shift reminders integrated into scheduling software for restaurants can significantly reduce no-shows or missed tasks. Simply develop notifying text messages or push notifications and adjust the settings to send them to employees’ mobile devices at a specific time. The same applies to alerting messages in case of emergencies, notifications about corporate events, or future team-building meetings if you organise them.

Gather data and utilise it wisely

At the end of each day, take notes on how your staff handled the daily routines, which shortcomings were critical, and which work warranted reward. You can also analyse the efficiency of each shift to ascertain if you’re consistently understaffed or overstaffed during a specific shift. All that data is easily tracked in Shifton's restaurant management system. Simply use this data to adjust your schedule accordingly, develop your management strategy, and report the results to a restaurant owner.

Boost productivity with advanced solutions embodied in the Shifton restaurant scheduling app

Restaurant management tools benefit your entire team, from hosts and waiters to chefs. When you maintain higher efficiency of operations and streamlined communication using software solutions, this results in a less stressful work environment for everyone.What kinds of technologies support the restaurant business? Let's explore this.

Employee scheduling software

With automation, you can forget about tedious work with spreadsheets, tables, paper schedules, and plans.Instead, restaurant employee scheduling software based on cloud technologies provides you and your staff with the following features:

• Rapid schedule development in just a few clicks, available in Shifton in the form of convenient templates.
• Efficient distribution of information about schedules and shifts among your employees.
• Flexible adjustments and changes to the schedule, which you can implement online from anywhere in the world.
• Simple tracking of working hours, overtime, missed shifts, or days off.

Task management software

Setting tasks using dedicated staff management software? That is truly the best way to keep your restaurant running smoothly. In Shifton, you can create checklists for every worker from chef to server and monitor their completion. From cleaning flat tops to refilling sanitisers, it’s easy for tasks to get lost in the shuffle.That’s where task management software comes in.

• It’s an excellent way to streamline your tasks, with separate checklists for each role and shift.
• It allows you to track your team’s productivity.
• It helps minimise shortcomings and track missed or forgotten tasks. Task management software maintains a historical record of tasks completed, enabling you to review it and obtain the information you need.

Employee communications tools

When it comes to employee communications, texting and phone calls are the most popular methods. However, they are not ideal for restaurants where each worker is constantly on the move and has limited time to check SMSs or answer calls. The best idea is to provide your employees with a shared environment to communicate with you and each other. Within a restaurant management system, it is beneficial for the following reasons:

• You can contact each employee with ease.
• They can communicate with one another to avoid misunderstandings and buddy punching.
• You can monitor the entire working process by checking the information your employees share with each other. If something goes wrong, you are among the first to know about it.

Shifton provides a secure, business-centric communication tool that allows you to share schedules and announcements instantly. It also simplifies employees’ requests for time off and addresses payroll concerns such as missing punches.

Timekeeping in restaurants

Timekeeping restaurant software is an essential tool. With time-clocking software, employees clock in and out with the touch of a button. Plus, the software syncs directly with your payroll to automatically calculate hours worked.Restaurant time clocking software can also help prevent early clock-ins, thereby reducing labour costs. It addresses issues with enforced break times and shift durations. The software quickly calculates overtime and maintains secure records of your team’s hours.

Payroll automation

Utilising restaurant employee management software is a fantastic alternative to hiring a payroll specialist or giving your accounts department an additional workload to calculate salaries. Instead, all working hours are tracked and payroll is calculated instantly in Shifton. This automates wage calculations, overtime pay, and tax and benefit withholdings. There’s no reliance on manual calculations, so you’ll have fewer payroll errors and spend less time at the computer.As every type of software mentioned is useful, having all of them in one tool is a blessing. That's what Shifton offers to restaurant managers. Payroll software syncs directly with your time clock and scheduling software in Shifton, and you are provided with a unified environment for most management tasks and operations.

What are the benefits of restaurant management software?

The most significant benefits of Shifton for restaurant management goals are as follows:

• A shared environment for managers and employees to communicate and provide instant feedback.
• An all-in-one tool that combines the features of time management software, task management tools, HR tools, shift scheduler, and a communication channel.
• It offers adjustable multi-level access to its functions, suitable for managers and staff at different levels.
• It automates most processes you previously had to remember or handle manually.

Hence, using restaurant management software, you enhance the entire restaurant business operation, eliminate possibilities of mistakes and drawbacks, and manage your team more easily. The results are beneficial for you as a manager, as you work efficiently and without hassle, and for your team, as its members can satisfy their customers and receive reasonable rewards for their efforts.