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বাংলা Features
Everything you need to run field service operations efficiently — in one platform
More about Shifton Features
Complete Workforce Management Software
Shifton offers a comprehensive suite of tools designed specifically for field service businesses. From scheduling and dispatching to invoicing and analytics, every feature works together seamlessly to eliminate manual processes and boost productivity.
Our platform serves companies of all sizes — from small teams of 2 technicians to enterprise operations with hundreds of field workers across multiple locations.
Smart Scheduling That Saves Hours
The drag-and-drop calendar makes job scheduling intuitive. AI-powered auto-assignment considers technician skills, certifications, location, and availability to find the best match for every job. Conflict detection prevents double-booking, while recurring job templates automate routine maintenance schedules.
Real-Time Visibility Across Your Workforce
Know where every technician is and what they're working on. GPS tracking provides live location data, route history, and travel analytics. Dispatchers can reassign the nearest available technician to urgent requests in seconds.
Mobile-First Design for Field Teams
The Shifton mobile app gives technicians everything they need in the field — job details, navigation, checklists, photo capture, digital signatures, and offline mode. Every update syncs automatically when connectivity is restored.
From Invoice to Payment in Minutes
Generate professional invoices directly from completed work orders. Add labor, parts, taxes, and discounts. Send invoices via email or customer portal, and collect digital payments on the spot.
Frequently Asked Questions
Што е Shifton FSM и за кого е наменет?
Shifton FSM е платформа за управување со теренски сервис создадена за бизниси кои испраќаат техничари, управуваат со работи на терен и имаат потреба од видливост во реално време над нивната мобилна работна сила — од HVAC и водовод до чистење, електрика и 100+ други индустрии.
How does AI-powered scheduling work?
Our smart dispatcher automatically assigns jobs based on technician skills, certifications, location, and availability. It considers travel time, workload balance, and job priority to find the optimal match — reducing response times by up to 40%.
Can technicians use Shifton offline?
Yes. The mobile app works fully offline — technicians can view job details, complete checklists, capture photos, and collect signatures without internet. Everything syncs automatically when connectivity is restored.
How does GPS tracking protect employee privacy?
GPS tracking is active only during work hours and can be configured per team or role. Employees see exactly when tracking is on. All data is encrypted and accessible only to authorized managers — fully GDPR compliant.
Can I integrate Shifton with my accounting software?
Absolutely. Shifton integrates with popular accounting tools, CRMs, and payment gateways. We also offer a RESTful API and webhooks for custom integrations with any system your business uses.
Is there a free plan available?
Да — нашиот бесплатен план вклучува до 10 члена на тимот со целосен пристап до основните функции: планирање, GPS следење, управување со задачи, мобилна апликација, портал за клиенти и основно фактурирање. Без временски ограничувања, без потреба од кредитна картичка.
How quickly can my team get started?
Most teams are up and running within minutes. Create your account, add team members using the quick-start wizard, and start dispatching jobs right away. No complex setup, no IT department needed.
Ready to transform your field operations?
Join thousands of field service companies that trust Shifton to run smarter every day.