Daria Oleshko

Daria Oleshko

Customer Success Manager at Shifton with extensive experience in workforce management and field service management. She works closely with businesses to optimize employee scheduling, shift planning, and operational workflows. Daria's expertise spans industries including cleaning services, security, healthcare, logistics and more — helping teams move from manual coordination to automated, data-driven operations.

Recent Articles

Top Call Center Software: Compare the Best Solutions for 2026
Call center operationsTop tools
7 Jun 2025· 3 min read

Top Call Center Software: Compare the Best Solutions for 2026

Discover the best call center software for your business needs! Explore top tools, AI features, and find the…

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CRM Call Center Systems: Enhance Customer Experience & Efficiency
Call center operations
6 Jun 2025· 3 min read

CRM Call Center Systems: Enhance Customer Experience & Efficiency

Discover how CRM call center systems transform service efficiency and customer satisfaction. Dive into our guide to enhance…

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App Security Best Practices: Keeping Your Data Safe
Top tools
6 Jun 2025· 2 min read

App Security Best Practices: Keeping Your Data Safe

Concerned about app security? Explore our guide on best practices to safeguard your data from threats. Read now…

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Call Center Outsourcing Services: Benefits, Costs, and Selection Guide
Call center operations
6 Jun 2025· 3 min read

Call Center Outsourcing Services: Benefits, Costs, and Selection Guide

Discover how outsourcing call centers boosts business growth. Uncover benefits, costs, and tips for selecting the best service.…

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Legal Call Center Solutions: Boost Communication & Client Satisfaction
Call center operations
6 Jun 2025· 9 min read

Legal Call Center Solutions: Boost Communication & Client Satisfaction

Unlock the power of legal call centers for your firm. Discover efficient solutions, boost client satisfaction, and improve…

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Insurance Call Center Outsourcing: Boost Service & Cut Costs
Call center operations
5 Jun 2025· 7 min read

Insurance Call Center Outsourcing: Boost Service & Cut Costs

Unlock the potential of insurance call centers. Discover how outsourcing can boost service quality and cut costs. Order…

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Shifton: Multilingual Workforce Management Platform in 40 Languages
HR & people management
31 May 2025· 5 min read

Shifton: Multilingual Workforce Management Platform in 40 Languages

Product Update — Multilingual Workforce Management with Full 40-Language Rollout As of August 2025, Shifton now delivers complete…

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What Are Alternative Work Schedules in the US
Scheduling
25 Apr 2025· 15 min read

What Are Alternative Work Schedules in the US

The traditional 9-to-5 schedule is increasingly being reconsidered in favour of more flexible arrangements known as alternative work…

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The 10 Best Free Field Service Management Software in 2026
Field Service
12 Feb 2025· 17 min read

The 10 Best Free Field Service Management Software in 2026

Maximizing field service efficiency is vital for business success. Discover the top free Field Service Management software options…

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How Shifton Transformed Dialog Market’s Call Center Scheduling Efficiency
Call center operations
11 Feb 2025· 3 min read

How Shifton Transformed Dialog Market’s Call Center Scheduling Efficiency

Dialog Market improved efficiency and job satisfaction by using Shifton to automate scheduling, reducing manual oversight and no-shows.

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Shifton Hospital Scheduling Software in Kropyvnytskyi
Call center operations
11 Feb 2025· 3 min read

Shifton Hospital Scheduling Software in Kropyvnytskyi

Kropyvnytskyi Oncology Center improved efficiency with Shifton, automating schedules and payroll for better patient care and staff satisfaction…

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Shifton Boosts Efficiency in Domino’s Call Center Workforce Management
Call center operations
11 Feb 2025· 2 min read

Shifton Boosts Efficiency in Domino’s Call Center Workforce Management

Domino's Pizza boosted call center efficiency by using Shifton to automate shift scheduling, enhancing workforce management, minimizing errors,…

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