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Daria Oleshko

Daria Oleshko

Customer Success Manager at Shifton with extensive experience in workforce management and field service management. She works closely with businesses to optimize employee scheduling, shift planning, and operational workflows. Daria's expertise spans industries including cleaning services, security, healthcare, logistics and more — helping teams move from manual coordination to automated, data-driven operations.

Recent Articles

USA Payroll Taxes: What Are They and What Do They Fund
Time tracking & payroll
28 Nov 2024 · 16 min read

USA Payroll Taxes: What Are They and What Do They Fund

Payroll taxes fund vital social programs such as Social Security and Medicare, impacting nearly all working individuals and…

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The Ultimate Guide to Field Service Automation: What is it & How to Implement
Workforce management
20 Nov 2024 · 17 min read

The Ultimate Guide to Field Service Automation: What is it & How to Implement

For organizations having teams dispersed in the field, coordinating appointments, managing resources, and performing service to customers may…

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Field Operations: 30 Best Practices for Optimization
Workforce management
18 Nov 2024 · 15 min read

Field Operations: 30 Best Practices for Optimization

Field-made services management plays a great role in organizations that make use of the personnel who are sent…

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Paid vs Unpaid Breaks: How to Set Up
HR & people management
16 Nov 2024 · 9 min read

Paid vs Unpaid Breaks: How to Set Up

In today’s work environment, well-organized breaks are key to keeping employees productive and in good spirits. Paid and…

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What is Field Service Management (FSM)
Workforce management
14 Nov 2024 · 24 min read

What is Field Service Management (FSM)

Field Service Management (FSM) is a fundamental administrative component of businesses engaged in fieldwork of any kind, whether…

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20 Strategies to Scale Your Business Effectively with Human Resource Planning
HR & people management
13 Nov 2024 · 14 min read

20 Strategies to Scale Your Business Effectively with Human Resource Planning

Effective business scaling requires not only bold ideas, but also competent human resource management. Human resource planning and…

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The Complete Guide To New York Payroll & Payroll Taxes
Time tracking & payroll
12 Nov 2024 · 23 min read

The Complete Guide To New York Payroll & Payroll Taxes

Introduction to payroll and payroll tax in New York can raise many questions for employers and employees alike.…

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20 Effective Strategies to Reduce Call Volume in Call Center
Call center operations
7 Nov 2024 · 23 min read

20 Effective Strategies to Reduce Call Volume in Call Center

In today’s business environment, effective call center management is becoming a key factor in a company’s success. Reducing…

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A Comprehensive Guide to Field Service Metrics & Key Performance Indicators
Workforce management
6 Nov 2024 · 22 min read

A Comprehensive Guide to Field Service Metrics & Key Performance Indicators

In today’s business environment, field service performance plays a key role in achieving success and competitiveness. Field service…

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Call Center Management: Best Practices To Elevate Your Business
Call center operations
1 Nov 2024 · 22 min read

Call Center Management: Best Practices To Elevate Your Business

Maintaining customer happiness, guaranteeing smooth operations, and providing outstanding customer service all depend on effective call center best…

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A Complete Guide for Shift Planning in 11 Essential Steps for Efficient Shift Management
Scheduling
30 Oct 2024 · 21 min read

A Complete Guide for Shift Planning in 11 Essential Steps for Efficient Shift Management

In today’s business environment, effective shift management plays a key role in ensuring stability and productivity of the…

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How Job Scheduling Software Supports Dispatchers
Scheduling
29 Oct 2024 · 9 min read

How Job Scheduling Software Supports Dispatchers

In today’s world, where speed and efficiency play a key role, task scheduling and dispatching software is becoming…

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