Daria Oleshko
Customer Success Manager at Shifton with extensive experience in workforce management and field service management. She works closely with businesses to optimize employee scheduling, shift planning, and operational workflows. Daria's expertise spans industries including cleaning services, security, healthcare, logistics and more — helping teams move from manual coordination to automated, data-driven operations.

How to Make a Work Schedule for Your Team: 23 Steps
Many managers often think that being informed about the number of departments, employees and work hours is enough…
Read article →
Work Schedule Types: How to Choose the Best One for Your Team
It's hard to imagine a company that has staff members work without a timetable. Of course, there are…
Read article →
The perfect way of call center work schedule management
Many companies use contact centers as a means of communicating with their client base. The way operators handle…
Read article →
Best team management tools and company recognition solutions
All companies look for affordable and easy-to-use tools that improve employee performance and audience numbers, while not taking…
Read article →
Productivity tips and time management for small business owners
Time is one of the most valuable resources at the disposal of a small company owner. There are…
Read article →
Effective Delegation: 18 Tasks Every Business Owner Should Hand Off
During the week, we get dozens of notifications from Telegram, Skype, and email work contacts. These messages concern…
Read article →
Easy to follow multitasking tips
Modern people are always busy. We constantly have to complete working assignments, pay the bills, buy food and…
Read article →
How To Beat Procrastination
Everybody is sometimes guilty of postponing important assignments. People often believe that they have unlimited time for work.…
Read article →
How To Properly Prioritize Work Tasks
Recurring changes in the work plan constantly disturb the list of priorities. This can lead to negative consequences…
Read article →
How to solve common work scheduling problems
Here you will find three most common problems that arise during work schedule compilation, and best solutions for…
Read article →
5 Interesting Ideas on how Employee Motivation Can Improve the Efficiency of Call Center Employees
Most call center managers use standard methods in order to motivate employees and achieve their goals (for example,…
Read article →
Top Cloud Call Center Solutions for 2021-2022
When choosing call center software, you can improve your customer service by leveraging cloud-based software. We bring to…
Read article →