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Daria Oleshko

Daria Oleshko

Customer Success Manager at Shifton with extensive experience in workforce management and field service management. She works closely with businesses to optimize employee scheduling, shift planning, and operational workflows. Daria's expertise spans industries including cleaning services, security, healthcare, logistics and more — helping teams move from manual coordination to automated, data-driven operations.

Telemarketing and call center reporting
Call center operations
26 Jul 2022 · 2–3 min read

Telemarketing and call center reporting

Forecasts and reports obtained using the Shifton cloud service allow additional optimization of the call center with an…

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Advanced workforce management with Shifton for call centers
Workforce management
26 Jul 2022 · 2–3 min read

Advanced workforce management with Shifton for call centers

When choosing a call center program, it is important to consider 7 factors that guarantee business profitability. Today…

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Best Project Management Tools 2021
Scheduling
26 Jul 2022 · 2–3 min read

Best Project Management Tools 2021

One of the most important tasks of the head of any company is to develop the company's brand,…

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Best Choice of Scheduling App of 2021-2022
Scheduling
26 Jul 2022 · 1–2 min read

Best Choice of Scheduling App of 2021-2022

We know that Shifton online app is an excellent alternative to all popular analogues. Let's compare Shifton features…

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Effective Employee Scheduling: 16 Steps to Follow
Scheduling
26 Jul 2022 · 11–12 min read

Effective Employee Scheduling: 16 Steps to Follow

Digital tools continue to change the way companies manage talent as more solutions come out to help HR…

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What makes Shifton online service unique
Scheduling
26 Jul 2022 · 1–2 min read

What makes Shifton online service unique

Shifton is a state-of-the-art online tool for planning the work of employees in a company. Shifton offers access…

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How Shifton can improve bank operation
Call center operations
26 Jul 2022 · 1–2 min read

How Shifton can improve bank operation

On the advantages of Shifton online app for the work of a bank.

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How Shifton is useful for restaurant operations
Call center operations
26 Jul 2022 · 2–3 min read

How Shifton is useful for restaurant operations

On the advantages of Shifton online app for the work of a restaurant.

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How Shifton optimization call center operations
Workforce management
26 Jul 2022 · 2–3 min read

How Shifton optimization call center operations

What are the advantages of using the Shifton online service in the workflow of a call center.

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A customer interview. DialogMarket Call Center
Call center operations
26 Jul 2022 · 1–2 min read

A customer interview. DialogMarket Call Center

An interview with one of our customers - Alyona Peshekhonova, the executive manager of DialogMarket call center, who's…

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A customer interview on coffee shop management at Coffee Molly Coffee Houses
Call center operations
26 Jul 2022 · 4–5 min read

A customer interview on coffee shop management at Coffee Molly Coffee Houses

An interview with one of our customers - the owner of a cafe chain, who has been using…

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Company owners can now fire employee termination
Scheduling
26 Jul 2022 · 1–2 min read

Company owners can now fire employee termination

Shifton service developers added a feature that allows to dismiss company employees. This can be done on the…

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