Daria Oleshko
Customer Success Manager at Shifton with extensive experience in workforce management and field service management. She works closely with businesses to optimize employee scheduling, shift planning, and operational workflows. Daria's expertise spans industries including cleaning services, security, healthcare, logistics and more — helping teams move from manual coordination to automated, data-driven operations.
Recent Articles
How to solve common work scheduling problems
Here you will find three most common problems that arise during work schedule compilation, and best solutions for…
Read article →
5 Interesting Ideas on how Employee Motivation Can Improve the Efficiency of Call Center Employees
Most call center managers use standard methods in order to motivate employees and achieve their goals (for example,…
Read article →
Top Cloud Call Center Solutions for 2026
When choosing call center software, you can improve your customer service by leveraging cloud-based software. We bring to…
Read article →
Telemarketing and call center reporting
Forecasts and reports obtained using the Shifton cloud service allow additional optimization of the call center with an…
Read article →
Advanced workforce management with Shifton for call centers
When choosing a call center program, it is important to consider 7 factors that guarantee business profitability. Today…
Read article →
Effective Employee Scheduling: 16 Steps to Follow
Digital tools continue to change the way companies manage talent as more solutions come out to help HR…
Read article →
What makes Shifton online service unique
Shifton is a state-of-the-art online tool for planning the work of employees in a company. Shifton offers access…
Read article →
How Shifton can improve bank operation
On the advantages of Shifton online app for the work of a bank.
Read article →
How Shifton is useful for restaurant operations
On the advantages of Shifton online app for the work of a restaurant.
Read article →
How Shifton optimization call center operations
What are the advantages of using the Shifton online service in the workflow of a call center.
Read article →
A customer interview. DialogMarket Call Center
An interview with one of our customers - Alyona Peshekhonova, the executive manager of DialogMarket call center, who's…
Read article →
A customer interview on coffee shop management at Coffee Molly Coffee Houses
An interview with one of our customers - the owner of a cafe chain, who has been using…
Read article →