Features

Features that power Shifton Field Service

Shifton Field Service brings key modules together so field teams can plan work, execute jobs on-site, and report results without chaos in chats, calls, or spreadsheets. This page highlights the building blocks that help dispatchers stay in control and technicians stay focused on the task in front of them.

From the moment a job is assigned to the final report, every step becomes trackable and consistent. Managers can coordinate multiple crews, reduce missed visits, and keep timelines predictable. Field employees get clear instructions, simple checklists, and fast updates — right from their phone.

Features modules built for daily field work

Each module solves a practical problem that service businesses face every day:

• Team Location Tracking helps coordinate crews in real time and respond faster to urgent requests.
• Mobile Access keeps technicians connected to schedules, job details, and updates while on the move.
• Digital Job Forms standardize how work is documented, so information is complete and easy to review.
• Job Progress Tracking gives visibility into what's started, in progress, delayed, or completed.
• Instant Alerts notify the right people when something changes, reducing delays and misunderstandings.
• Inventory & Warehouse Management supports parts control, stock visibility, and smoother replenishment.
• Access Control sets roles and permissions so sensitive data stays protected.
• Task Management keeps assignments organized and helps teams handle recurring work.
• Reporting turns completed jobs into clear insights for quality control and operational decisions.

Together, these modules help service companies run cleaner operations, improve accountability, and deliver a better customer experience — whether you manage a small crew or a large multi-location team.