Empowering small businesses to succeed

Workiz and Housecall Pro are often called the “people’s tools” for small service businesses. They helped thousands of plumbers, electricians, and field technicians move away from Excel and WhatsApp, and start planning their day with real technology. Both platforms made a splash with their accessibility. But as the workload grows, their limitations start to show. Features that once felt like advantages eventually turn into constraints. That’s where Shifton comes in — a platform that keeps the simplicity of Workiz and Housecall Pro, but scales naturally with your business.

Interface

Housecall Pro embodies pure simplicity: calendar, clients, reminders. Workiz is slightly more advanced, offering better visual control. Both systems are friendly but single-layered — one admin, several technicians, one task type.

Shifton looks just as simple, but underneath lies enterprise-level architecture: roles, permissions, statuses, analytics, and geo-zones.

Scalability

Workiz and Housecall Pro were designed for teams of up to 10–15 people. Add twenty more, and the system begins to slow down — every task is visible to everyone, with no separation of roles.

Shifton performs equally well for five or five hundred users. With filters, zones, and defined roles, each user sees only what’s relevant to their work.

Geolocation and Routes

Housecall Pro offers route planning; Workiz provides a task map. Shifton merges both — showing, in real time, where each employee is, who’s already on-site, and who’s available for a new job. You can instantly assign the nearest technician to an urgent task.

Task Automation

Workiz and Housecall Pro track only two milestones — “assigned” and “completed.” Shifton adds all the stages in between: arrived, started, paused, finished, report submitted. This gives managers full visibility without slipping into micromanagement.

Reporting

Housecall Pro focuses on payments. Workiz focuses on scheduling. Shifton focuses on management.

Shifton’s reports aren’t just numbers — they tell the story of the team: who did what, when, where, and how. You see not only the result, but the entire path that led to it.

Support and Development

Both Workiz and Housecall Pro are stable, but evolve slowly. Shifton moves in short cycles — updates every 2–3 weeks, often based directly on user suggestions.

Conclusion

Workiz and Housecall Pro became icons of simplicity. But as businesses grow, those tools start to feel cramped. Shifton doesn’t replace them — it continues their philosophy: still simple, but now truly systematic.