Empowering small businesses to succeed

On the map of Field Service Management solutions, Plaxedo and InfraSpeak stand on opposite sides of the spectrum. Plaxedo is a modern, visual tool focused on simplicity and speed. InfraSpeak is an engineering system built around equipment, assets, and control. Plaxedo relies on design and dynamics; InfraSpeak — on data depth and quality standards.

Both are strong, but in different ways. One sees work as a process, the other as a system. And that brings up a question: is it possible to combine interface lightness with engineering precision in one tool?

The answer comes from Shifton Field Service — a platform that merges Plaxedo’s clarity with InfraSpeak’s discipline, creating an environment where every process is visible, measurable, and never overloaded.

Philosophy

Plaxedo represents visual thinking.

It offers boards, diagrams, dynamic calendars, and color-coded statuses. The user sees the full picture — who’s working, where, and at what stage each task is. The philosophy is simple: understand work at a glance.

InfraSpeak is built on engineering logic. Every element is a recordable object — equipment, location, material, SLA. Its interface doesn’t just display; it documents.

Shifton stands on the philosophy of action. It doesn’t just show or record — it helps you manage in real time. Tasks, routes, statuses, reports, and maps coexist in one system, where visual design serves function and meaning.

Interface and Perception

Plaxedo puts design first.

It’s lightweight, friendly, and modern — almost like a design app. But behind the simplicity often hides a lack of depth. When processes multiply, the visuals stop helping and start distracting — turning management into a fireworks display of cards.

InfraSpeak is the opposite.

Its interface is functional but heavy, packed with tables and configurations. It’s effective but requires patience and training.

Shifton brings both worlds together. Its visual layout is clean yet logical: maps, tasks, stats, filters, and statuses — all on one panel. The user sees everything without getting lost. The design doesn’t distract — it guides.

Data Architecture

InfraSpeak is an engineering web.

Every object connects to equipment, SLAs, reports, and checklists. That’s valuable for large enterprises — but excessive for small and mid-sized teams.

Plaxedo is the minimalist opposite — it keeps only tasks and statuses, detached from broader context.

Shifton builds meaningful architecture: each task links to its client, assignee, service zone, and history. No unnecessary connections — just logical process flow. The result is a system that’s lightweight yet robust.

Automation

InfraSpeak excels at automation — scenarios, triggers, APIs, cross-module logic — but it demands expertise. You need to understand dependencies and event logic.

Plaxedo offers only basic automation: notifications, statuses, reminders.

Shifton uses a flexible model: every action is part of a status sequence. You define the steps, and the system tracks time, performers, and results automatically. It’s automation that’s accessible — no coding, no engineers needed.

Scale and Adaptability

Plaxedo fits small and mid-sized teams.

InfraSpeak is designed for corporate clients managing dozens of facilities and thousands of assets. But both lose universality: one is too light, the other too heavy.

Shifton scales naturally. It doesn’t need architectural rebuilding as you grow. Add new branches, regions, hundreds of users — it keeps the same performance and simplicity. It grows with your business.

Equipment and Task Management

InfraSpeak excels at equipment management — but that’s its core, not field operations.

Plaxedo performs better in task coordination and communication — but lacks resource and asset tracking.

Shifton bridges the gap: it manages tasks, materials, and people in one place. It includes an inventory module where materials can be tracked and linked to tasks. A technician completes the job, marks used materials, and the system automatically updates stock.

Geolocation and Routing

InfraSpeak doesn’t emphasize geolocation — it focuses on indoor assets and facilities.

Plaxedo includes a map, but more for reference than for real-time work.

Shifton turns maps into a working control tool. Every movement is logged, every route point visible. It’s control without pressure — visibility without intrusion.

Analytics

InfraSpeak offers engineering analytics — equipment reports, SLAs, deviations, task tracking.

Plaxedo provides visual dashboards — appealing but limited in detail.

Shifton blends both. It delivers live analytics — not after-the-fact summaries, but real-time insights. A manager sees how many tasks were completed today, who’s overloaded, and where time is being lost. Analytics becomes action, not archives.

Pricing and Support

InfraSpeak is expensive — licenses, servers, maintenance.

Plaxedo is affordable, but limited.

Shifton finds the golden mean: transparent subscription, flexible plans, and a 30-day free trial. Support responds promptly and meaningfully — not with scripts, but with real solutions.

Conclusion

Plaxedo and InfraSpeak are like two ends of the same road.

One is light, visual, intuitive. The other is solid, detailed, engineering-minded.  But if you want both speed and control, overview and data, simplicity and structure — they meet in Shifton. It doesn’t compete with them — it completes them. Shifton is visuality with engineering sense.