Blog on Workforce Management

Forecasts and reports obtained using the Shifton cloud service allow additional optimization of the call center with an unlimited number of employees. Thus, you will not only solve existing issues but also prevent their occurrence in the future.

When choosing a call center program, it is important to consider 7 factors that guarantee business profitability. Today you will come to know why Shifton is the best service for outsourcing companies in 2021.

One of the most important tasks of the head of any company is to develop the company's brand, increase productivity and save time for working with personnel. We present to your attention the best services for scheduling tasks and managing team resources in 2021.

We know that Shifton online app is an excellent alternative to all popular analogues. Let's compare Shifton features with WhenIWork functionality and make sure of that.

Digital tools continue to change the way companies manage talent as more solutions come out to help HR professionals and business owners manage manpower more efficiently. There are many software that can perform automated tools to manage schedules, payroll, leaves, benefits, and other factors that play into the people capital of an organization.

Shifton is a state-of-the-art online tool for planning the work of employees in a company. Shifton offers access to a wide range of useful features: customizable work schedule, shift templates, simplified shift swap, integrated labor law compliance and many other useful options.

On the advantages of Shifton online app for the work of a bank.

On the advantages of Shifton online app for the work of a restaurant.

What are the advantages of using the Shifton online service in the workflow of a call center.

An interview with one of our customers - Alyona Peshekhonova, the executive manager of DialogMarket call center, who's been using Shifton online service for quite a long time.