Workiz vs Jobber: Best Field Service Software for Australia

In the fast-moving world of mobile service businesses, choosing the right management tool can make or break your operations. Today, we put Workiz and Jobber head-to-head, comparing their features, pricing, ease of use, and more—so you can decide which platform keeps your crew organised and your customers happy.

Why Compare Workiz and Jobber?

Both platforms promise to streamline job scheduling, customer communication, and invoicing. But subtle differences in functionality, interface, and cost mean one might suit your needs better. We’ll break down each app’s strengths and weaknesses, then reveal a third option that might be an even better fit.

What Makes Workiz Stand Out?

Workiz’s Core Strengths

• Client Management & Booking

  Workiz offers an intuitive booking portal where clients can request appointments, pay deposits, and track service progress without calling the office.

• Integrated Time & GPS Tracking

  Your technicians clock in via the mobile app, and GPS stamps verify their location—perfect for upkeep companies, landscapers, and repair crews.

• Automations & Reminders

  Workiz sends automated text reminders and follow-up surveys to clients, reducing no-shows and boosting repeat business.

• Reporting & Analytics

  With customisable dashboards, Workiz lets you track revenue by service type, customer satisfaction ratings, and team productivity trends.

Workiz Pricing Tiers

• Starter ($29/mo per technician)

  Basic scheduling, invoicing, and client portal.

• Growth ($79/mo per technician)

  Adds GPS tracking, automated reminders, and advanced reports.

• Enterprise (Custom)

  All features, priority support, and custom integrations.

Diving Into Jobber’s Offerings

Jobber’s Key Features

• Professional Quotes & Invoices

  Jobber’s polished templates allow on-the-spot quoting and electronic invoicing—ideal for cleaning services and HVAC businesses.

• Team Scheduling

  Managers assign and adjust shifts from a drag-and-drop calendar, with built-in conflict checks to avoid double bookings.

• Client Hub

  Customers log in to approve quotes, view invoices, and pay online—streamlining your back office.

• Expense Tracking

  Log material costs and attach receipts to jobs for accurate job costing and payroll integration.

Jobber Pricing Plans

• Core ($29/mo per user)

  Scheduling, invoicing, and basic client hub.

• Connect ($99/mo per user)

  Team management, time tracking, and advanced reporting.

• Grow ($199/mo per user)

  All features plus white-label branding and dedicated support.

Feature-by-Feature Showdown

Pros & Cons at a Glance

Workiz

Pros:

• Powerful automations

• Built-in GPS tracking

• Rich analytics suite

Cons:

• Limited free trial

• Higher entry-tier cost

Jobber

Pros:

• Polished interface

• Comprehensive client hub

• Strong invoicing tools

Cons:

• GPS optional, not native

• Automations less flexible

Which One is Right for You?

• Choose Workiz if you need robust field verification, automated client outreach, and deep data insights. Its GPS tracking and workflow automations help busy crews stay on track without manual follow-ups.

• Choose Jobber if you prioritise an elegant quoting-to-payment experience and a straightforward client portal. Its invoicing and scheduling tools shine for service companies that focus on customer communications.

One Better Solution: Shifton

While both platforms excel in many areas, you might find an even more balanced blend of features with Shifton. It combines drag-and-drop shift scheduling, time tracking, real-time attendance, and GIS-based location checks—all in one intuitive dashboard. If you want the best of both worlds without juggling multiple subscriptions, Shifton is worth exploring.

Final Thoughts

Whether you opt for Workiz, Jobber, or explore Shifton, the right software can transform how you manage your mobile workforce. Look for tools that minimise manual work, boost transparency, and provide actionable insights—so you spend less time wrestling spreadsheets and more time growing your business.