Release v1. Updates and Improvements, Enhancements in Field Service

At Shifton, we consistently work on enhancing our service functionality and improving solutions in employee shift planning and field service management.We're excited to share our latest updates.

Features and Improvements:

The option to download the Confirmed Shifts Report has been added.You can now not only view the report but also download it in Excel format directly to your device.Data on activities was added to the API documentation.The API documentation makes it easy to retrieve data on activities, templates, and to delete or edit activities using predefined commands.A new filter for shift statuses has been added to the calendar.With the Attendance module, you can filter not only by employees, schedules, and shift templates but also by specific shift statuses such as Late, Started, Ended Early, Absence, or Completed.Implemented a new option in the Activity module - an option that allows employees to start unscheduled activities.For our clients using the Activity module, we have added the option to start unscheduled activities. In situations where employees frequently switch tasks, managers no longer need to constantly add new activity types. Now, employees can select what they are doing themselves.

Improvements in Field Service:

A task dashboard has been implemented.A fully-featured dashboard displays all the essential data for managers, dispatchers, or company owners. You can see upcoming tasks, task statuses, overdue tasks, as well as completed, overdue, or new To-Do items.Added the ability to attach files to tasks.The ability to attach files to a task allows managers or dispatchers to add relevant files during task creation, such as client agreements, photos of faulty equipment for quick assessment by staff or technicians, or details of task volume and cost estimations.